Finish Line Lessons Learned

1. Finish Line Lessons Learned Central Piedmont, Charlotte Works, Pitt CC, Region Q Workforce Board, and RossIES

2. Region Q Process • All community colleges use the same process throughout the region • One page application + • One page checklist requiring CC staff signature + • One page of required documents needed -------------------------------------------------------------------------- • A MOU is in place with our neighboring board regions to serve students based on where they attend school, not their county of residence • After tracking data from the first semester, we found that roughly 30% of students who applied at the college were never making it to the NCWorks Career Center • Operations funds were requested, which allows a FLG Career Advisor to work on each campus at least once each week

3. Students apply via meeting with college representative: an FLG-specific application was created • Managed by Pitt Community College Paper Application Pitt CC, NC Works & Ross ProvFLG Process • College representative collects paperwork, check eligibility and reviews process. Check list provided to student of steps and documents needed. College rep sends docs to Ross Provrepresentative • Managed by Pitt Community College Screening & Intake Scheduling • Ross Prov or NC Works Case Manager depending on day of the week walks student through sign up and completes application documentation with student • Managed by Ross Prov and NC Works Intake

4. Charlotte Works & Central PiedmontFLG Process

5. Charlotte Works & Central PiedmontFLG Process

6. Charlotte Works & Central PiedmontPartnership Support

7. If the student does not qualify what do we do? CP process • Meet with Single Stop Coordinator to consider additional wraparound services • Student is referred online for Emergency Grant. Application is managed by the Single Stop Office with financial support provided by CP’s Foundation Office • NC Works Career Center to determine if eligible for other programs under WIOA i.e. Work-based learning or ITA funded training. PCC process • Aunt Bertha website, (student logs on website) • Student makes an appointment with Foundation Office • Student makes appointment with NC Works • Student sent to TRIO EOC • Students can be referred to NC Works for assistance with resume writing, interviewing, on the job training and/or adult work experience.

8. What do you do for the unique situation students? Central Piedmont – Discuss during our weekly call to determine if a decision can be made. If needed, the team reaches out to the Charlotte Works Director of Programs for guidance. PCC- Call or email Region Q WFB Director, Ross IES (3rd Party) provider and decide together.

9. Q&A Contact Information Julie Crippen - JCrippen@email.pittcc.eduDirector, Grants Management, Pitt Community College Lee Bray – lbray@email.pittcc.eduFinancial Aid Director, Pitt Community College Jennie Bowen – jbowen@mideastcom.orgWorkforce Development Director, Region Q Workforce Board Kennetta Morning – kmorning@rossworks.comNC Works Caseworker Kelvin Thompson – kelvin.thompson@cpcc.eduDirector, Single Stop, Central Piedmont Andrea Core – andrea.core@cpcc.eduProject Manager, Government Relations & Grants, Central Piedmont Anastasia Knight – anastasia.knight@rescare.comTalent Development Specialist, NC Works Career Center/Charlotte Works Tasha Williamson - tasha.williamson@rescare.comTalent Development Supervisor, NC Works Career Center/Charlotte Works