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Social call monitoring

2. 8-7-2012. Index. Company profileIntroduction UMOFunctionalHistorySystem overviewComponentsSoftwareServiceInnovationsTelecareVideoTelemedicineConclusionReferences. 3. 8-7-2012. Company Profile. GeneralFounded in 1983, Independent, DutchProduct development (hard- en software)Turn-

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Social call monitoring

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    1. 1 8-7-2012 Social call monitoring

    2. 2 8-7-2012 Index Company profile Introduction UMO Functional History System overview Components Software Service Innovations Telecare Video Telemedicine Conclusion References

    3. 3 8-7-2012 Company Profile General Founded in 1983, Independent, Dutch Product development (hard- en software) Turn-key projects International Markets Health Care UMO, Hospital bed system Hotel Coax datamodem, TV infotainment Industry RFID solutions (track and tracing) Security Access control (Football stadiums)

    4. 4 8-7-2012 UMO, Social Security Central solutions for handling social alarms Universal and open platform using multi-protocol receiver Brand independent Dutch market-leader International growing UMO network with over 100.000 connections

    5. 5 8-7-2012 Functional Call monitoring centre for: Social alarms Mobile alarms with GPS coordinates Telephone calls Telecare Streaming video Telemedicine data Routing, handling and registering calls Full back office CRM package Direct integration (PABX, LAN) Flexible, Modular, Redundant In-house development

    6. 6 8-7-2012 History 1992: SPANN Netherlands User group social alarming Start development UMO 1993: UMO operational in the Netherlands 2000: Start development 2nd generation 2001: Start development ProAlert 2004: 14 UMO2k+ systems operational in the Netherlands, Verklizan GmbH, active in Belgium, Germany, UK, Spain, Austria

    7. 7 8-7-2012 System overview

    8. 8 8-7-2012 Components [Alarmpost]

    9. 9 8-7-2012 Software

    10. 10 8-7-2012 Service UMO2k+ Helpdesk Dual hardware Spare equipment on site 24/7 Service Tele-service Options for back-up centre / mirroring / shadow callcentre

    11. 11 8-7-2012 Innovations Telecare Video – monitoring Telemedicine

    12. 12 8-7-2012 Telecare In-house control and monitoring Social alarming Light-, electricity-, gas-control Accessibility Presence registration House security Future No-button system design “Residential gateway” Telecare service provider

    13. 13 8-7-2012 Video Video conversation 2-way communication Visual contact between call centre and residents Dutch suppliers Viedome – Mextal (web) Thebe – ThuiszorgOnline (Web) Sensire – Camcare, Conesco (ISDN)

    14. 14 8-7-2012 Telemedicine Monitoring human medical functions Target group : patients with chronicle diseases Integration UMO: Chain management (connection to specialist, hospital, care provider) Telemonitoring, registration EMG, ECG, COPD, Blood pressure, Medication, Critical pregnancies, Skin pictures….. Manufacturers (international) TMSI - Mobi Sananet - Health Buddy Philips - ECG-monitoring, Pill-dispenser AMD - Carecompanion Cardguard - ECG recorders

    15. 15 8-7-2012 Conclusion The UMO2k+ is thé solution for central call monitoring because: The independent open-interface platform guarantees fast integration of care equipment suppliers, for now and in the future Free choice of connecting equipment suppliers The high-flexible system architecture (internet, mobile, thin client) The unlimited up-scale possibilities The existing user group platform The in-house development of hard- and software The extended possibilities of 24/7 (tele)service Flexible financing facilities (lease scenario’s)

    16. 16 8-7-2012 References

    17. 17 8-7-2012 Thank you very much for your attention

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