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Here are five (5) of the emerging communications trends SMBs should look into this 2018.
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2018 COMMUNICATION TRENDS FOR SMALLBUSINESS
01 VIDEO CONFERENCING SOLUTIONS With next-generation videoconferencing, it’s easier to conduct live meetings no matter where you are. You can also improve your collaboration efforts with this. It’s a service that’s often bundled with screen sharing, file sharing, and chat features.
02 TEAM COLLABORATION Through team collaboration tools, team members are able to share insights and new ideas. Aside from the basicreal-time chat, they have capabilities such as file sharing, task management, video, and even the simple emoticonexchange.
03 SEAMLESS INTEGRATIONS WITH OTHER BUSINESSAPPS You can email any of your business contacts with just a single click fromyour mail program’s window. Consolidating communications with any business app is seamless andsimple.
04 INCREASED MOBILITY Users can redirect incoming calls, voicemail, and faxes to their smartphones with the right settings. Phone-books and contacts can be shared regardless of device, time, or location. Employees now gettheoptiontoworkfromhomeorwork remotely.
05 REAL-TIME COMMUNICATIONS WebRTC or Web Real-Time Communications protocol changed the way we communicate online. It also supports commonly used communications tools or functions like screen sharing,real- time chat, and documentsharing.
THANKYOU! IFYOUWANTTOKNOW MORE, HERE'S THE FULL ARTICLE. https://www.ringcentral.com/small-business/blog/2018/01/small-business-communication-trends-2018/