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VoIP? UniCom ICS, OCS, MCS, Wave14, Lync

VoIP? UniCom ICS, OCS, MCS, Wave14, Lync. October 12, 2010. UNIVERSITY INFORMATION TECHNOLOGY SERVICES. UniCom Timeline. Microsoft Lync Server. Microsoft OCS. Microsoft OCS Beta. Microsoft OCS R2. Why UniCom, Not VoIP?. UniCom Provides Value. Hard to quantify value

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VoIP? UniCom ICS, OCS, MCS, Wave14, Lync

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  1. VoIP?UniComICS, OCS, MCS, Wave14, Lync October 12, 2010 UNIVERSITY INFORMATION TECHNOLOGY SERVICES

  2. IU Unicom Project UniCom Timeline Microsoft Lync Server Microsoft OCS Microsoft OCS Beta Microsoft OCS R2

  3. IU UniCom Project Why UniCom, Not VoIP?

  4. IU UniCom Project UniCom Provides Value • Hard to quantify value • Value of time saved • Value of instant communication • Value of collaboration • Document sharing • Video conferencing • Value across space • Presence

  5. IU UniCom Project Microsoft Lync • Brings a whole new level of value • http://technet.microsoft.com/en-us/library/ff793475.aspx • http://blogs.technet.com/b/ucedsg/archive/2010/09/19/what-are-the-top-lync-server-2010-features-i-need-to-know-about.aspx

  6. IU UniCom Project Primary Deployment Inhibitors • MAC Client Support – Lack thereof • No call capability • Survivable Branch Capability • E911 • Resistance to change

  7. IU UniCom Project Office for Mac 2011 • Some of the Mac 2011 • Enhancements: • Contact cards and photos • Make and receive calls • Outlook calendar integration • View availability of contacts • Presence throughout Mac • Office 2011 products • Ships late October

  8. IU UniCom Project Survivable Branch Appliance • Available with Lync • Used for remote locations • Protects against loss of datacenter • Or loss of network connection • Fails over to the PSTN connection • Continues to provide dial tone • With limited feature set

  9. IU UniCom Project Emergency (E.911) Integration • Meets all requirements of North American E.911 standards • Associates calling party’s phone number with address • Updates Public Safety Answering Point

  10. IU UniCom Project Resistance • Deploying SWAT teams • Customer skills • Technology skills • Old and new combined • Engaging the LSP community • Passing ownership • From conventional telephony to LSPs • Spreading the gospel according to Brad

  11. IU UniCom Project • Additional Features • Common Area Phones • Call Park • Private Line • Malicious Call Trace • Conferencing • Real Time Collaboration • Live Meeting Client Gone • Sharepoint Integration • Boss/Admin • Attendant Console • Available in 2011

  12. IU UniCom Project OCS 2007 R2 IP Phone Portfolio High OPTIMIZED FOR Microsoft®Office Communicator $ (Tanjay) Mid Polycom CX700 Location IW desk (Low) IW desk (High) Common Area Conference Room

  13. IU UniCom Project Lync IP Phone Portfolio High OPTIMIZED FOR Microsoft®Office Communicator Polycom CX3000 $ Mid Polycom CX700 Polycom CX600 Aastra 6725 iP Polycom CX500 Aastra 6721 iP Location IW desk (Low) IW desk (High) Common Area Conference Room

  14. IU UniCom Project USB Peripherals OPTIMIZED FOR Microsoft®Office Communicator http://kb.iu.edu/data/awgk.html http://www.optimizedfor.com

  15. Microsoft Lync Timeline Migration begins for departments Lync Server Installation and GW testing Lync Server 2010 GA Continue to migrate departments and Regional campuses Lync available to general campus Target Station Reviews

  16. Discussion

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