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Sharing Personal Information (SPI) Programme Working Together and the WASPI:

Sharing Personal Information (SPI) Programme Working Together and the WASPI: the path to safe, legal and confident practice. Why is sharing critical? People live across organisational boundaries

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Sharing Personal Information (SPI) Programme Working Together and the WASPI:

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  1. Sharing Personal Information (SPI) Programme Working Together and the WASPI: the path to safe, legal and confident practice

  2. Why is sharing critical? • People live across organisational boundaries • Manifesto commitment to improving Public Service effectiveness and efficiency - focus on outcomes requires collaboration for delivery • Legislation protects the individual and enables SPI, but is complex. • ‘Tower of Babel’ - procedures agency-specific • Low levels of knowledge, awareness and confidence - even where safeguarding needed • HIW: lack of SPI a significant factor in failure of care in 90% of reviews

  3. Evidence : 3 key programme areas “… need an all-Wales approach with clear all-Wales rules” (GP rep) “… there is disparate strategic thinking and operational delivery “ (VOL) “.. no central governance controls over the partners” (LA) “.. all the partner organisations need to engage” (LA)

  4. What is the SPI Programme? WG-led collaboration to improve practice standards Public, third sector and private organisations, cross- boundary Effective sharing, management and use of information to deliver jointly services that meet individual need Staff confident to share safely and legally Transformation and organisational change require executive leadership and partner engagement

  5. WASPI: the single “Gold Standard” for all SPI • Support with advice, troubleshooting, ISP Facilitators • “do once and share” examples • check and assure new protocols • Local collaboration • practice development and management of advice, guidance and training • over time provide objective authority • Demonstrate benefits through research, sharing practice - Events, Community of Practice

  6. Next actions include: • Explore interest in bringing together IS/IG networks • Presentation to Public Sector Leaders’ Group • Link Community of Practice to Best Practice Wales • Obtain police sign up to the WASPI Accord • Work with ICO to share practice

  7. Anne Jones, Assistant Commissioner • Problems tend to arise where organisations: • Fail to allocate central responsibility for IG and compliance; and • Lack clarity on the respective roles of legal, IT and compliance departments. • Good practice is evident where: • data protection roles are clearly defined; • intranet and internet are used to keep staff informed of the relevant policies; and • proper staff training is provided.

  8. Get with the Programme! Mailbox: Sharingpersonalinformation@wales.gsi.gov.uk Webinfo wales.gov.uk/ topics/improvingservices waspi.org

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