6th Expert Meeting Business Process Management (BPM) Business Activity Monitoring (BAM)

1. 6th Expert Meeting Business Process Management (BPM) Business Activity Monitoring (BAM) Complex Event Processing (CEP) Service Oriented Architecture (SOA) Event Driven Architecture (EDA)

2. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis 11 theses about the quality of BPA-models and BPEL-import into BPMS by Rainer v. Ammon Sascha Scheiblhuber Simon Schwarz Stefan Salomon

3. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 1:Already the process models - modeled by the operating departments - are imprecise, out of use or even incorrect: (X) true ( ) false ( ) depends - Haspa process:originally: remodeled: (eEPK – Notation)

4. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 2:The process models modeled by the operating departments are too coarse, even they are correct from the point of view of operating departments:- Haspa process:originally: remodeled: (X) true ( ) false ( ) depends

5. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 3:Already the decision for a modeling tool is responsible for different modelling results of business processes: (X) true ( ) false ( ) depends Details will be presented by the individual hands-on demonstrations!

6. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 4:Human interactions, Peoplelinks, Partnerlinks, WSDL‘s, Compensations, Exceptions etc. are modeled and will be updated directly in the BPEL – platform: (X) true ( ) false ( ) depends If true, there will be no way back into the BP-modeling tool (of a third party vendor). But it will work for the BP-modeler inside the same BPM-platform.- Example WID  jPass, objectiF- but example WID  WebSphere Modeler

7. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 5:If theses 1 and 2 are true, BPEL-export/import doesn‘t make sense, because the effort for reworking the process in the BPEL-platform would be unacceptably high: (X) true ( ) false ( ) depends Example WID  BPEL-import and reworking (see hands on demonstration)

8. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 6: A generic BPEL-export is not possible, because of deficits of BPEL2.x (e.g. human interaction) and because e.g. Audi says that there are no processes without human interactions: (X) true ( ) false ( ) depends - Example Haspa process  already the first process step is a human interaction- Example Audi process  … (see Demonstration of BPEL-exports from Websphere Modeler, jPass, objectiF…)

9. Überschrift Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 7:If e.g. theses 1,2 and 4 are true, a process modeling without the IT-department doesn‘t make sense, if the process shall become executable: So, we need a new procedure for modeling processes in the future. (X) true ( ) false ( ) depends

10. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 7 comments: hands-on demonstration: - For a combined modeling between operating and IT-departments directly in the BPM- platform, a very skilled BPM specialist is needed who is able to hide the complexity of the platform - a experienced moderator is needed who is able to avoid discussions about unnecessary parameters and details offered in the UI of the platform

11. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 8:If all processes would be „executable“, organisation manuals of process models would be redundant, because executable processes are self-explanatory by the BPM-platform:  no „Schrankware“ anymore ( ) true( ) false (X) depends

12. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 9:Each process must be measured. Therefore each process has (a kind of) a KPI which has to be monitored (e.g. in a dashboard): (X) true ( ) false ( ) depends - hands-on demonstration: WebSphere Business Monitor (KPI: Key Performance Indicator)

13. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 10:Each process owner needs a dashboard for monitoring his processes. Because an enterprise has thousands of processes with millions of process instances, an enterprise will have a lot of dashboards: (X) true ( ) false ( ) depends

14. Introduction 1st Thesis 2nd Thesis 3rd Thesis 4th Thesis 5th Thesis 6th Thesis 7th Thesis 8th Thesis 9th Thesis 10th Thesis 11th Thesis Thesis 11:The C-level management needs an all-encompassing Enterprise Cockpit with sophisticated drill down features: (X) true ( ) false ( ) depends • - Enterprise Cockpit: shows aggregated operating • figures of the whole enterprise, worldwide. • Drill down features: zoom in geographical areas and / or in • individual processes straightdown to a bottleneck (e.g. a specific role or a employee – but prohibited by law)

15. Thanks for your attention!