1 / 7

Telephone System Recommendation

Telephone System Recommendation. Technology Advisory Committee. Overview - Process. GOAL: Review technology choices for VoIP phone system Deliver greatest features and reliability at best cost. PROCESS: Define users/requirements Baseline features and benefits agreed upon

rornelas
Download Presentation

Telephone System Recommendation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Telephone System Recommendation Technology Advisory Committee Technology Advisory Committee

  2. Overview - Process • GOAL: • Review technology choices for VoIP phone system • Deliver greatest features and reliability at best cost. • PROCESS: • Define users/requirements • Baseline features and benefits agreed upon • Understanding of County technology roadmap • Focus on reliability, scalability, future path and service • Savings without service/features compromise • Most major vendors presented • Avaya, Cisco, Siemens, Altigen • Outsourcing vs. In-house Technology Advisory Committee

  3. Financial • Original estimate >$300,000 • After due diligence <$100,000 • Monthly cost savings $400 - $1,200 Technology Advisory Committee

  4. Results/Recommendation • Outsource • All features at onset, non-modular • Reduced risk of obsolescence • Reduced dependence on shared IT staff • Proximity • Increased Quality of Service and Service Level Agreements • Best migration path to transition to county at when viable • What if…? • Equipment would already be purchased • Easy to switch vendors • Consider in-house system at that time. Technology Advisory Committee

  5. Recommended Vendor • National CLEC / Reynwood Communications • CEO Richard Kelly • Locally based (service/maint.) • Track record with other municipalities • Robust, locally hosted infrastructure • Considering 3 year term • SLAs to be negotiated Technology Advisory Committee

  6. How Did We Get Here? • Any relevant historical information • Original assumptions that are no longer valid Technology Advisory Committee

  7. Recommendation • Outsourcing – • Best Option for the following reasons; • Immediate access to all services at move in • Ideal for future switch to County services • Robust infrastructure (local) • Proximity for Service/Maintenance (1/4 mile) • What if…? • Consider in-house purchase • Switch to alternative Outsourcing Vendor. • Crossover to County Technology Advisory Committee

More Related