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Member Liability. $50 Limit Notifies credit union within 2 business days $500 Limit Does not notify CU within 2 business days Unlimited Amount Fails to notify CU within 60 calendar days after the periodic statement was sent. Limitations on Amount of Liability.
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Member Liability $50 Limit Notifies credit union within 2 business days $500 Limit Does not notify CU within 2 business days Unlimited Amount Fails to notify CU within 60 calendar days after the periodic statement was sent
Limitations on Amount of Liability • Negligent actions by members, such as writing the PIN on the card, does not affect the members liability for unauthorized transfers. • No agreement between the Credit Union and the member may impose greater liability.
Resolving Errors • Time Limits and extent of investigation • 10 day period: 10/3/1 • 45 day period: 45/3/1 • Extension: Double to 20 and 90 • If outside country, POS transaction or within 30 days • Procedures if No Error • Written Explanation • Debit Provisional Credit & Notify Member of date and amount
Disclosures • Receipt at Electronic Terminal (ATM) • Amount • Date • Type • Identification / Account Number • Terminal Location • Third party transfer
Disclosures • Periodic Statement • Transaction Information • Amount, Date, Type, Terminal Location, Third Party. • Account Number • Fees • Account balances • Address and telephone number for inquires • Telephone number for preauthorized transfers
Disclosures • Automated Teller Machines • On the Machine • Post in a prominent and conspicuous location • “A fee will” or “A fee may” be imposed for providing electronic fund transfer services or for a balance inquiry • Screen or paper notice • Provided BEFORE the member is committed to paying the fee