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FTA Technology Conference Emergence of Tax ASPs Kennon Walthall

FTA Technology Conference Emergence of Tax ASPs Kennon Walthall. Fast Facts about ASP’s. Size of Market $1 Billion in ‘99 grows to more than $25.3 Billion by 2004 480 retail ASPs (more entering the market every day) Why ASP’s?

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FTA Technology Conference Emergence of Tax ASPs Kennon Walthall

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  1. FTA Technology Conference Emergence of Tax ASPs Kennon Walthall

  2. Fast Facts about ASP’s Size of Market • $1 Billion in ‘99 grows to more than $25.3 Billion by 2004 • 480 retail ASPs (more entering the market every day) Why ASP’s? • the opportunity to secure Tier 1 application functionality while forgoing significant infrastructure, software and personnel • Lower total cost of ownership (estimated between 30% and 70%) Future • “My Vision is that in five years, people won’t be running any applications inside their business.” Chandrasekhar, ePolly

  3. Examples • Employease: Human resource services • Icarian: Recruiting and work force management • Managemark: travel and expense reports • Critical Path: Outsource email services • WebEx: communications and collaborative apps. • Nationtax: business tax filing

  4. Why emergence of Tax ASP’s • Taxpayers starting to demand the ability to converse with govt. online • Govt.'s want to operate more efficiently • Taxpayers and Govt.’s: Getting rid of paper lower costs as well as increase compliance • Credit Card industry

  5. How it works IRS acknowledgment data data data Business Tax ASP State acknowledgments acknowledgment data acknowledgement Local

  6. General advantages/disadvantages to users • Advantages • Potential of “one-stop” shopping • Allows taxpayer to register, prepare, file and pay • Stores Historical Information • No lines, no postage, immediate confirmation • Disadvantages • Lack of consolidation/ability within different levels of govt. • Flexibility of data Entry • Privacy/Signature Issues

  7. Reach or breadth of an ASPs service what can be included • Integration with current business function: • Accounting / Payroll / HR • Any information sent to govt. on paper • One stop for registration, preparing, file & pay • Historical information • Email communication/reminders • Account maintenance • Immediate confirmation

  8. Customer support issues • States • Terms of Agreement/MOU/Contract • Communication of Responsibility • Taxpayers • Tax related questions vs. application questions • Communication of Responsibility • Hours • Email Return • Live Voice

  9. Third Party Partner Dedicated IT resources Speed of implementation Ongoing enhancements Best practices perspective Cross govt. filing/paying etc. Government ASP Set Up and Maintenance vs. a 3rd Party Set UP Which option best serves your taxpayers? In-House • Control of all IT resources • Full accountability • Enhancement flexibility • No perceived conflict of interest

  10. Cost Models/Options • Government Pays or Taxpayer Pays • Per Transmission • Monthly Fee • Combination

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