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Introducing the Quick Edition Phone System An Intelligent Communications Solution for Your Small Busin

Introducing the Quick Edition Phone System An Intelligent Communications Solution for Your Small Business. Today’s agenda. Realities of Managing a Small Business What the Right Phone System Can Do for Your Business Who is Avaya? Introducing Quick Edition Overview Benefits

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Introducing the Quick Edition Phone System An Intelligent Communications Solution for Your Small Busin

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  1. Introducing the Quick Edition Phone SystemAn Intelligent Communications Solution for Your Small Business

  2. Today’s agenda • Realities of Managing a Small Business • What the Right Phone System Can Do for Your Business • Who is Avaya? • Introducing Quick Edition • Overview • Benefits • Tools • Summary

  3. Realities of managing a small business • Fast-paced, highly competitive environments • Customers and clients expect higher levels of service and professionalism • Small businesses are often competing against larger enterprises with greater resources • Need tools to bring customer service to a higher level to compete more favorably • Business owners and managers have broad job responsibilities • Goal is to focus primarily on customer service and revenue generating activities • Often have little or no local tech support and limited on-site technical knowledge • Small businesses are focused on growing • Need solutions that easily grow with you

  4. What the right phone system can do for your business • New Capabilities drive: • Increase efficiencies in your business • Help deliver superior customer service • Streamline costs in your business • Offers a future-ready system that protects your current investment Avaya Quick Edition brings small businesses leading-edge communication in an affordable, reliable, easy-to-use solution.

  5. Who is Avaya?A global leader in business communications • 100 years of experience and innovation in our DNA - from AT&T to Lucent Technologies • Over 18,000 employees in 54 countries • 2,500 Business Partners • 4,000+ Developer Connection Partners & Global Alliance Partners • One million+ customers – including 90% of the FORTUNE 500® • 3,500+ Avaya Labs patents or patent applications

  6. Quick Edition overview • Simple, yet sophisticated phone system for small offices(< 20 employees) • “Server-less” PBX (peer-to-peer) – all functionalityis built right into the phones themselves • Professional Office Calling Features • Conferencing, Voicemail, Auto-Attendant,& IP-based functions • Simple to manage • User-friendly interface, no programming,and automatic self-configuration • Future-ready • Ready for VOIP, migratable to AvayaCommunication Manager (via SIP Enablement Services)

  7. SIP Trunk WAN ROUTER, Cable Modem, or ADSL Modem Quick Edition overview PSTN Analog phone/device Optional PC Local Web based Management Avaya Quick Edition on 4610SW and/or 4621SW IP telephones Optional Avaya G11 Gateway LAN Cat 5 or better cabling PoE Switch IETF 802.3af Power over Ethernet (PoE LAN, adaptors, or inline injectors)

  8. Installation is quick and easy • Connect each Quick Edition phone to the network • The first phone initiates “Create”, and “Join” for the rest • Quick Edition phones prompt user to enter name in directory • Auto attendant is automatically created • All Quick Edition phones fully functional and ready to dial in minutes with default functionality PLUG IN INSERT NAME MAKE CALLS

  9. Protect your investment • Expanding is simple and cost effective • Just plug in a new Quick Edition phone and it will “introduce” itself to the other phones • A few simple set-up commands and you have expanded your business in minutes • No expensive equipment necessary • Take advantage of the latest Quick Edition innovations • Upgrades are a snap • Use the quick and easy ‘Upgrade Wizard’ from any PC connected to the Quick Edition phones

  10. Broad set of features TELEPHONY AUTO-ATTENDANT VOICEMAIL INTERFACES • Call Forward • Call Hold • Hold Alerts • Call Log • Call Return • Call Transfer • Caller Name and ID • Conference Calling • Direct Inward Line • Private Outgoing Line • Corporate Directory • Personal Directory • Do Not Disturb (DND) • Group Ringing • Dialing Rules by Group • Last Number Redial • Missed Call Indicator • Multiple Call Appearance • Mute • Paging (Internal/External) • Speed Dialing • Call Park, Page and Retrieve • Teleworker • VLAN Tagging (802.1p) • Flexible Dial Plan • Database Back-up & Restore • Downloadable Music-on-Hold • Presence/Busy Lamp • Call Detail Recording • External Numbers in Corp. Dir. • User Configurable • Multiple Configurations • Default language Prompts • Default Greeting • Two Custom Greetings • Caller Menu • Touchtone Digit Support • Rotary/Pulse Redirection • Call Detection • Blind Transfer • Transfer by Extension • Transfer by Name • Escape to Operator • One Button Alternate Auto Attendant • - Night Service Greeting • - Alternate Day Service Greeting • Default language Prompts • Personalized Greeting • Remote Message Retrieval • 20 Minutes of Storage • Voicemail Backup • Message Waiting Indicator • User-selectable Redirection • Voicemail Monitoring • Voicemail Options: • Subscriber Login • Password Change • Email Notification • Greeting Editor: • Record • Play Back • Save • Message Manager: • Play • Delete • Skip Forward • Skip Backward • Voicemail to email attachment • Telephone buttons: • Function Buttons • Log in to Options • Secure web interface: • SSL encryption • Password-protected • User-specific options • System-wide options • Hands-free Operation • – EU24 Headset Support • – Multisite Provisioning Tool -3rd Party Gateway Interoperability - Programmable Softkeys INTERNATIONAL & LANGUAGE SUPPORT Security • Languages • US English • German • Italian • UK English • Canadian French • Parisian French • Castilian Spanish • Dutch • Latin American Spanish • Features • Authorization Codes • Country specific tones • Country specific dial plans • Password Security • login attempts limited • Administrable lockout rules • Administrable password aging • Administrable password complexity • Traffic • P2P Messaging Encryption • RTP Traffic Encrypted SP INTEROPERABILITY • Dial “+” • SIP Interop Enhancements

  11. Press articles and reviews

  12. Bronze Award Category: IP-PBX Awards

  13. What the experts are saying… “If you are looking for lightning-fast setup and zero maintenance, Avaya Quick Edition should be at the top of your list.” “…Avaya Quick Edition is breaking new ground for what is likely a ground-floor opportunity … a small IP telephony solution that is extremely easy to install and manage.” 2006 Frost & Sullivan Growth Strategy Leadership Award “… a noteworthy example of strategic innovation” “…a clear differentiator in the small business communications market”

  14. AFS leasing offers Our New Telecommunication Pricing is customized for IP products and includes Quick Edition. If you’re not selling Quick Edition, now is the time to start leveraging the benefits of Avaya Financial Services to do so!

  15. 15 © 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA

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