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Segovia Overview 2009

Segovia Overview 2009. About. Managed Network Services Mobile Satellite Services Professional Services Integrated Communications Solutions Customer Lifecycle Management. Offerings / Suite of Services. Business Applications (Converged Voice, Video, Data). Segovia.

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Segovia Overview 2009

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  1. Segovia Overview 2009

  2. About • Managed Network Services • Mobile Satellite Services • Professional Services • Integrated Communications Solutions • Customer Lifecycle Management

  3. Offerings / Suite of Services Business Applications (Converged Voice, Video, Data) Segovia IP Internetworking Services Internet ServiceProvidersTelecom ProvidersVolPLarge IT Mgt.Companies Space SegmentSatelliteOperators NetworkProviders TeleportOperators VSAT CPESupport Local IT Support Wireless Services WideAreaNetwork Headquarters Router Teleport/ Gateway VSAT Indoor Unit Firewall Content Database End-To-End Distribution Path Server

  4. Segovia Terrestrial Network Public Switch Telephone Network (PSTN) • Segovia has provided an information exchange environment for DoD and other US Government customers since 2002 • Headquarters and Network Operations and Security Center are located in Herndon, VA • Segovia’s IP network solutions combine voice, data, and video delivering synchronicity of operations, overarching security, redundancy, and scalability in a cloud computing environment New York Network Ctr. Virginia Network Ctr. Redundant “MPLS” Multi Protocol Label Switching Private Backbone Public Internet Headquarters Node Netherlands Network Ctr. Illinois Network Ctr. Redundant High Speed Private Connections

  5. Segovia Satellites/ Coverage Segovia Constellation – Ka – Ku – C – L and X Band Maryland New Jersey Netherlands California Australia

  6. End-to-End Network

  7. Managed Network Services

  8. Premier Suite of Services • Segovia Managed BGAN (SMB) – “Take it with you” concept allows both the IP address and telephone number to roam world wide • Full Life Cycle Support – Differentiated Services • Segovia Global Net (SGN) –Allows mobile users to seamlessly reach back to legacy systems with minimal SATCOM training or expertise • Segovia Private Net (SPN) – Secure and exclusive infrastructure within Segovia’s existing infrastructure • Closed network • Segovia Dedicated Net (SDN) – Turnkey end-to-end solution that Segovia builds for and transfers ownership to the client

  9. Network Operations Security Center Responsible for the service assurance, delivery, availability and the integrity of the network Provides 24/7/365 proactive monitoring of the customer Network Commissions remote terminals Distributes Status and Event notifications Coordinates Network maintenance

  10. Technical Assistance Center 24/7/365 first call support and case management 90% first call resolution goal (97% actual) Reporting Operations escalation Program subject matter experts

  11. Clearances & Certifications • Personal Security Clearances • National up to TOP SECRET • NATO up to COSMIC • National Industrial Security Program (NISP) Security Certificates • Facility Clearance up to US TOP SECRET and NATO COSMIC • Authorized to store up to US and NATO SECRET • COMSEC Account • Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) • All networks are accredited • Fully participate or assist with network accreditation

  12. Mobile Satellite Services

  13. Segovia Managed BGAN • US Privately Owned and Secure Network • Directly Connected to the Inmarsat Core BGAN Network • Segovia’s Private Access Point Name (APN) • Segovia’s MPLS Backbone Network • Segovia’s Global Infrastructure • Segovia Managed RADIUS Access and IP addressing • Single Point for Total BGAN Service Support • Segovia BGAN Quality Assurance • User Terminal Support • BGAN Service Support • BGAN Account and Billing Support • End to End IP Network Support • Customer available BGAN Dashboard and Global Management System • One call 24/7/365 Technical Support from Segovia’s Technical Assistance Center • 24/7/365 Network Management from Segovia’s Network Operations Security Center

  14. Segovia Iridium Services • Iridium Satellite Constellation • Constellation comprises 66 satellites in a near-polar Low Earth Orbit (LEO) at 780 km (485 mi) altitude • Satellite-to-satellite links create a secure mesh network in space • Iridium Portable Phone • Small handheld unit talks directly to satellite • Carries its own Subscriber Information Model (SIM) which identifies the subscriber’s specific account • Iridium Advantages • Ubiquitous coverage, including the polar regions, oceans & air • Portability and ease of use

  15. Integrated Communications Solutions

  16. VelocityIP/ ICE / BGAN AOR / IOR AOR / IOR L Band SAS L Band SAS L Band SAS Netherlands Italy Hawaii MPLS Extension • ICE Kits (Voice / Data / Video) • Checkable • Secure • Flexible Solution • Small Team / Executive Crisis Comms.

  17. Scalable VSat Terminals Mobile & Fixed Secure Scalable

  18. Customer Lifecycle Management

  19. Lifecycle Management Provide End-to-End (E2E) integrated global IP communications support: • Requirements definition • Engineering and planning • Service Level Agreements • Service Oriented Architecture • Network management • Information assurance • Asset management • Configuration management • Full life cycle support

  20. Service Level Agreements Service Level Management bySGMS • Customer SLA reports are obtained and compiled via the Segovia Global Management System (SGMS) • SGMS consolidates all Network data from various sources and presents data in predefined reporting formats • Ticket Reports • Total Network Elements • Customer Remote modems up/down • Network Utilization • Device Utilization • RF Network Availability • IP Network Availability

  21. Program Management • Professional Organization • Cleared (S & TS), Certified (PMP) • 100 years of combined experience, military and professional • Supporting 56 service based customers • LNO Organization • Embedded network resources • Fort Dix / NRRC • APG / 20th • Fort Sam / ARNORTH Financial and Schedule Impact Measurement Segovia Program Management Assessment & Root Cause Analysis Training, Best Practices Implementation, and Risk Mitigation

  22. Major Customers • US Army North • 20th Support Command • Army Space Command’s SATURN network • Army Corp of Engineers • PEO EIS (CSS SATCOM) • National Guard (LA, NC, MS) • Developmental BGAN net in support of PEO C3T Special Projects Office PEO EnterpriseInformation Systems Space and Missile DefenseCommand Battle Lab US Army Corpsof Engineers Air National Guard Department ofHomeland Security 3rd Div USARNORTH 101st Div NorthCom 20th Support Command USASOC 25th ID Div (-) 7th Signal NTC 4/ 25th ID 172nd SIB (SBCT-3) 134 COSCOM 39th INF BCT 1st CAV Div 2nd CR (SBCT-4) 1st COSCOM 3rd ACR 44th MED GP 56th BCT (SBCT- 6) 1/25th (SBCT-2) FORSCOM 352nd Civil Affairs 2nd FSSG TRADOC NGB 1BCT, 1ID 30th IN BCT 3/2nd ID (SBCT- 1) 82nd ABN Div 81st BCT

  23. Contract Vehicles • Encore II (DSA) • DSTS-G • SATCOM II – GSA IDIQ ($2B) • TIGER Contract (ACoE IDIQ) • DITCO • WWSS • BOSSU • Seaport-e • S3 • R2 • TXMAS • SEWP IV • ITES-2H • ITES-2S • Direct Contract: BPA or IDIQ

  24. Segovia Military Solution

  25. Teleport DS 3 Connection Segovia MPLS Infrastructure VA Data Center IL Data Center Command Forward Operating Location Optional Dedicated T1 Line Deployed battle units depend on assured, always-on IP network communications to access strategic resources. Their mission success depends on information that guides decisions on where, when, and how resources must be applied. Segovia’s secure managed network solutions provide mission-critical communications, actionable intelligence, and secure reach back, ensuring warfighters are securely connected, with one IP address virtually anywhere in the world and in any environment. Public Internet Web EOC

  26. End-to-End Network www.segoviaIP.com 703-621-6450

  27. Contact Bob Yakeley Navy Business Development bob.yakeley@segoviaip.com (703) 673-0894 (office) (571) 216-7262 (cell)

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