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Performance Evaluations

Performance Evaluations. PROCESS. Agenda : 1)Tips for an effective appraisal 2)How to conduct the interview 3)How to handle criticism  4)Ensuring improved performance. Problems to avoid : Halo effect Central tendency Strictness/leniency Appraisal bias Recency effect

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Performance Evaluations

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  1. Performance Evaluations

  2. PROCESS

  3. Agenda: 1)Tips for an effective appraisal2)How to conduct the interview3)How to handle criticism 4)Ensuring improved performance

  4. Problems to avoid: • Halo effect • Central tendency • Strictness/leniency • Appraisal bias • Recency effect • Similar-to-me-bias

  5. Effective appraisal: • Define individual dimensions • More than one appraiser • Provide corrective guidance • Keep a copy of the appraisal

  6. Conducting the interview: • Be direct and specific • Do not get personal • Encourage the person to talk • Develop an action plan

  7. Handling Criticism and Defensiveness: • Recognize that defensive behaviour is normal • Never attack person’s defences • Postpone action • Recognize human limitations

  8. Improved Performance: • Notify performance is unacceptable • Reasonable expectations • Take corrective measures • Avoid sending mixed messages • Provide time to improve • Support improvement

  9. Dates • Performance Appraisals are due [DUE DATE] at Midnight to HR. • Evaluations or VPs [DUE DATE]

  10. Questions?

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