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Learn about the POETS program, its requirements, resources, and relationships for effective public outreach and engagement. Plan and implement projects impacting the public, document feedback, and report on implementation. Get insights on best practices, peer group, notification standards, and communication guide.
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Public Outreach & Engagement at SFMTA Deanna Desedas July 29, 2019
What is POETS? REQUIREMENTS RESOURCES RELATIONSHIPS
REQUIREMENTS PLAN IMPLEMENT Every Project that Impacts the Public DOCUMENT REPORT
RELATIONSHIPS *Public Outreach & Engagement Requirements
A BRIEF HISTORY OF POETS • Requirements, • Relationships & Resources • Plan Early for POE • Internal Coordination • Active, Equitable Outreach • Document Feedback • Report on Implementation • Launched • POETS • Peer Group • Notification Standards • Communications Guide • Tools and Resources • Identified • Current Practices • & Pain Points • Practices & Procedures • Internal / External Interviews • Internal / External Surveys • Scale Up & 2019 • Metrics • Implement Across Projects • Coordinate Across Divisions • Measure Our Progress • Education & • Resources • Build Program Capacity • Online Resources • Train 100+ Staff Members • Reviewed Best • Practices • Other Agencies & City Depts. • Public Participation Practitioners • Stakeholder Survey
Coordinated CORE PRINCIPLES Multi-Modal Sustainable Partnerships
Thank You Deanna Desedas Public Outreach & Engagement Manager (415) 701-4389