Color-coded Wristband Standardization in Arkansas Executive Summary – 2008

1. “Banding Together for Patient Safety”

2. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 Background: • In Pennsylvania, there was confusion regarding wristband color that resulted in a patient being labeled DNR erroneously. • In the spring of 2008, the Arkansas Hospital Association’s Board approved a statewide wristband standardization quality and patient safety initiative. • A summer 2008 AHA member survey indicated that seven different colors/methods are being used throughout Arkansas to convey Do Not Resuscitate. “Banding Together for Patient Safety”

3. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 “Banding Together for Patient Safety”

4. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 What about staff impact? • New staff – All Arkansas hospitals have reported nursing vacancies, according to the 2008 AHA survey; • Hospitals reported an average RN turnover rate at 8.5%; and • Many facilities use agency and travelers. “Banding Together for Patient Safety”

5. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 What does this mean? • Potential for confusion; and • Opportunity to reduce potential for harm and improve patient safety. “Banding Together for Patient Safety”

6. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 What did the AHA do? • Reviewed current standardization models in use in other states; • Discussed whether Arkansas could “build the will” for change; and • Recommended to standardize three condition alerts: • Do Not Resuscitate • Allergy • Fall Risk. Insanity: doing the same thing over and over again and expecting different results. ~ A. Einstein “Banding Together for Patient Safety”

7. Color-coded WristbandStandardization in ArkansasExecutive Summary – 2008 The Arkansas model tracks the Arizona model: • Multidisciplinary workgroup formed through the Arizona Hospital and Healthcare Association. • Task: - Reach consensus on color definitions; and - Develop work plan and implementation tool kit. “Banding Together for Patient Safety”

8. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 The tool kit contents include: • The colors for the alert designations; • The logic for the colors selected; • A work plan for implementation; • Staff education, including competencies; (cont.) “Banding Together for Patient Safety”

9. Color-coded WristbandStandardization in ArkansasExecutive Summary – 2008 (cont.) 5. FAQs for general distribution; 6. Sample policy and procedure; 7. Vendor information for easy adoption; and 8. Patient education brochures in both English and Spanish. “Banding Together for Patient Safety”

10. Color-coded WristbandStandardization in Arkansas Executive Summary – 2008 Our success in this effort will depend on the participation and adoption of each and every hospital in this state that uses color-coded alert wristbands. “Banding Together for Patient Safety”

11. Color-coded WristbandStandardization in Arkansas “Banding Together for Patient Safety”

12. Color-coded WristbandStandardization in ArkansasDo Not Resuscitate Recommendation: DNR – Purple It is recommended that hospitals adopt the color PURPLE for the Do Not Resuscitate designation with “DNR” embossed/printed on the wristband or clasp. Calling CODE BLUE! • 79% of Arkansas Hospitals call a code by announcing “Code Blue.” • If Arkansas selected the color blue for the DNR wristband, the potential for confusion exists. • “Does blue mean I code or I do not code?” “Banding Together for Patient Safety”

13. Color-coded WristbandStandardization in ArkansasDo Not Resuscitate Recommendation:DNR – Purple (cont.) • Why not blue? • Should not be the same color that is used for calling a code; and • Registry, turnover, travelers, etc. • Why not green? • Color-blind; and • “Go ahead” confusion. • If we adopt purple, do we still need to look in the chart? YES • Code designation can and does change during a patient’s stay. “Banding Together for Patient Safety”

14. Color-coded WristbandStandardization in ArkansasAllergy Easy Implementation By adopting red for allergy alert, standardization is easily achieved since more than half of Arkansas hospitals already use red for Allergy Alert. Recommendation: Allergy - Red It is recommended that hospitals adopt the color RED for the Allergy Alert designation with the word “ALLERGY” embossed/printed on the wristband or clasp. Allergies “Banding Together for Patient Safety”

15. Color-coded WristbandStandardization in Arkansas Allergy Recommendation: Allergy – Red (cont.) • Why red? • Over 50% of Arkansas hospitals that use wristbands currently use red for allergy alert. • Any other reasons? • Associated with other messages such as STOP! DANGER! for example: traffic lights and ambulance/police lights. “Banding Together for Patient Safety”

16. Color-coded WristbandStandardization in ArkansasAllergy Recommendation: Allergy – Red (cont.) 3. Do we write the allergies on the wristband, too? NO • Legibility issues; • Changes in the allergy list; and • Patient chart should be the source for the specifics. 4. Does this mean we should no longer use red or “R” on bands to designate blood bank information? NO • Properly educate staff; • Use text on the bands to distinguish, e.g. “allergy;” and • Consider using different band styles and hues of red. “Banding Together for Patient Safety”

17. Color-coded WristbandStandardization in ArkansasFall Risk Allergies Recommendation: Fall Risk - Yellow It is recommended that hospitals adopt the color YELLOW for the Fall Risk Alert designation with the words “FALL RISK” embossed/written on the wristband or clasp. Falls account for more than 70% of the total injury-related healthcare cost among people 60 years of age and older. “Banding Together for Patient Safety”

18. Color-coded WristbandStandardization in ArkansasFall Risk Recommendation: Fall Risk – Yellow (cont.) • Why yellow? • Associated with “Caution” or “Slow Down” for example: stop lights and school buses; • American National Standards Institute (ANSI) designates yellow for tripping or falling hazards; and • All healthcare providers want to be alerted to fall risks so they can be prevented. “Banding Together for Patient Safety”

19. Color-coded WristbandStandardization in Arkansas “Banding Together for Patient Safety”

20. Color-coded WristbandStandardization in ArkansasWork Plan Documents The suggested work plan for facility preparation, staff education, and patient education includes: • Organizational approval; • Supplies assessment and purchase; • Hospital-specific documentation; and • Staff and patient education materials and training. Following the work plan is a task chart for each element that provides cues for methodical and successful implementation. “Banding Together for Patient Safety”

21. Color-coded WristbandStandardization in ArkansasSample Work Plan Document “Banding Together for Patient Safety”

22. Color-coded WristbandStandardization in ArkansasSample Task Chart “Banding Together for Patient Safety”

23. Color-coded WristbandStandardization in Arkansas “Banding Together for Patient Safety”

24. Color-coded WristbandStandardization in ArkansasStaff Education Tools for staff education: • Posters announcing the training meeting dates/times; • Staff sign-in sheet; • Staff competency checklist; • Tri-fold staff education brochure about this initiative; • FAQs handout for staff; • Tri-fold patient education brochures about color-coded wristbands; and • PowerPoint presentation. “Banding Together for Patient Safety”

25. Color-coded WristbandStandardization in Arkansas Staff Education Tri-fold staff education brochure that includes: • How this all got started…the Pennsylvania story; • Why we need to do this in Arkansas; • The national picture; • What the colors are for: Allergy, Fall Risk, and DNR; • Script for any staff person talking to a patient or family about the wristbands; and • “Quick Reference Card” cutout that lists ten other risk reduction strategies.  “Banding Together for Patient Safety”

26. Color-coded WristbandStandardization in ArkansasStaff Education Color-coded “Alert” Wristbands/Risk Reduction Strategies A Quick Reference Card =============================== • Use wristbands with the alert message pre-printed (such as “DNR”). • Remove any “social cause” colored wristbands (such as “Live Strong”). • Remove wristbands that have been applied from another facility. 4. Initiate banding upon admission, changes in condition, or when information is received during hospital stay. 5. Educate patients and family members regarding the wristbands. “Banding Together for Patient Safety”

27. Color-coded WristbandStandardization in ArkansasStaff Education Color-coded “Alert” Wristbands/Risk Reduction Strategies A Quick Reference Card (cont.) =================================== 6. Coordinate chart/white board/care plan/door signage information/stickers with same color coding. • Educate staff to verify patient color-coded “alert” wristbands upon assessment, hand-off of care, and facility-to-facility transfer communication. • The wristband is a tool to communicate an alert status. • When possible, limit the use of colored alert bands. • If your facility uses pediatric wristbands that correspond to the Broselow color coding system for pediatric resuscitation, take steps to reduce any confusion between Broselow colors and the colors on the wristbands used elsewhere in the facility. “Banding Together for Patient Safety”

28. Color-coded WristbandStandardization in ArkansasStaff Education • Why have a script for staff? • We know how we say something is as important as what we say. This provides a script sheet so staff can work on the “how” as well as the “what.” • Serves as an aid to help staff be comfortable when discussing the topic of a DNR wristband. • Promotes patient/family involvement and reminds the patient/family to alert staff if information is not correct. • By following a script, patients and families receive a consistent message – which helps with retention of the information. • Patient education brochure is also available for staff to hand out. “Banding Together for Patient Safety”

29. Color-coded WristbandStandardization in ArkansasStaff Education SCRIPT for any staff person talking to a patient or family: What is a color-coded “alert” wristband? Color-coded “alert” wristbands are used in hospitals to quickly communicate a certain health status, condition, or “alert” that a patient may have. This is done so every staff member can provide the best care possible. What do the colors mean? There are three different color-coded “alert” wristbands that we are going to discuss because they are the most commonly ones used. “Banding Together for Patient Safety”

30. Color-coded WristbandStandardization in ArkansasStaff Education (cont.) SCRIPT for any staff person talking to a patient or family: RED means ALLERGY ALERT If a patient has an allergy to anything - food, medicine, dust, grass, pet hair, ANYTHING – tell us. It may not seem important to you, but it could be very important in the care they receive. YELLOW means FALL RISK We want to prevent falls at all times. Nurses assess patients throughout their stay to determine if they need extra attention in order to prevent a fall. Sometimes a person may become weakened during his/her illness or following surgery. When a patient has this color-coded “alert” wristband, the nurse is indicating this person needs to be closely monitored because he/she may fall. “Banding Together for Patient Safety”

31. Color-Coded WristbandStandardization in ArkansasStaff Education (Cont.) SCRIPT for any staff person talking to a patient or family: PURPLE means “DNR” Or Do Not Resuscitate Some patients have expressed an end-of-life wish, and we want to honor that. “Banding Together for Patient Safety”

32. Color-coded WristbandStandardization in Arkansas “Banding Together for Patient Safety”

33. Color-coded WristbandStandardization in ArkansasPolicy & Procedure • A template policy and procedure has been provided; • Make modifications to it so it fits your organization’s process and culture; and • Address how to respond when a patient refuses to wear a wristband. “Banding Together for Patient Safety”

34. Color-coded WristbandStandardization in ArkansasExcerpt from Refusal Form The above-named patient refuses to: (check what applies) □ Wear color-coded “alert” wristbands. The benefits of the use of color-coded wristbands have been explained to me by a member of the healthcare team. I understand the risks and benefits of the use of color-coded wristbands, and despite this information, I do not give permission for the use of color-coded wristbands in my care. □ Remove “social cause” colored wristbands (like “Live Strong” and others). The risks of refusing to remove the “social cause” colored wristbands have been explained to me by a member of the healthcare team. I understand that refusing to remove the “social cause” wristbands could cause confusion in my care, and despite this information, I do not give permission for the removal of the “social cause” colored wristbands. Reason provided (if any): ___________________________________________________ ________________________________________________ Date / Time Signature / Relationship _____________ ________________________________________________ Date / Time Witness Signature / Job Title “Banding Together for Patient Safety”

35. Color-coded WristbandStandardization in ArkansasResources Questions? Contact Elisa White at: (501) 224-7878 or ElisaWhite@ArkHospitals.org • To access an online version of this tool kit go to: www.arkhospitals.organd click on the “Banding Together” icon • To access the Patient Safety Advisory report, go to: http://www.psa.state.pa.us/psa/lib/psa/advisories/v2_s2_sup__advisory_dec_14_2005.pdf “Banding Together for Patient Safety”