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Businessowners (BOP) Class Plans

This seminar discusses the challenges in Businessowners (BOP) insurance pricing and offers solutions to improve net pricing accuracy and reduce reliance on underwriting discretion. Topics include underwriting scoring systems, building better underwriters, and implementing sound rating factors.

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Businessowners (BOP) Class Plans

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Presentation Transcript

  1. Businessowners (BOP) Class Plans 2004 CAS Ratemaking Seminar March 11, 2004 Robert J. Walling, FCAS, MAAA

  2. Traditional BOP Rating Features • Large, traditional territory definitions • Clustering of occupations • Clustering of fire protection classes • Simple approach to amount of insurance (AOI) • Significant U/W discretion (Schedule credits) • Bundled (composite) class rate

  3. Businessowners Problems • Market has disagreed on: • Which classes to cluster/target • Construction relativities • Territory definitions • Occupancy factors (Malls, Single Occupancies, Multiple Occupancies w/ Restaurants) • Lots of information gathered on application, but not incorporated into rating • U/W Tiers & Schedule Credits Overwhelm Manual Rating

  4. BOP Relativity Differences

  5. How can credits be abused? THE HIGHEST NET RATE IS OVER FOUR TIMES THE LOWEST!!

  6. BOP Pricing Enhancements • Revise class factors • Revise territories using zip codes • May have impact similar to Homeowners on Protection • Create more sound AOI curve • Improve predictive accuracy of net pricing • Reduce reliance on underwriting discretion • Add financial info and other insured characteristics • Add rating/tiering factors for application information currently not rated

  7. Approaches to Improving Net Pricing • Status quo • Build a better underwriter • “One and Done” tiering • One way factors (e.g. “Mall Credit”) • Multivariate U/W scoring systems

  8. How to Build a Better U/W • Improve accuracy of manual rates by class • Especially for “flow” classes (office, book store, etc.) • Automation increases rating algorithm flexibility and ease of implementing new rating factors • Focus attention on larger risks and classes • Has expense implications as well • Treat U/W and Agent as a pricing variable! • Accentuate the positives! • Train, remediate, and reunderwrite the negatives

  9. BOP Agency Management Review

  10. BOP Solutions – Underwriting Scoring Systems • Take data off the application that is not rated: • Percent Occupied • Elevators • Years in Business • Years of Same Mgt. • Age of Building • Updated Systems • Alarms • Sole Occupancy • Computer Back Ups • Hours of Operation • Building Height • Deliveries? • Swimming Pools • Franchise? • Safety Program • # of Employees/Leasing • Out of schedule credits and into rating

  11. Underwriting Scorecard Example

  12. Underwriting Scorecard Example

  13. Underwriting Scorecard Example

  14. Problem with his Approach - Interactions and Overlaps

  15. Interactions Example

  16. Underwriting Scorecards Reflecting Interactions • Multivariate analysis allows the modeling of interactions and modern policy management systems facilitate the implementation of more complex tiering systems

  17. Parting Thoughts • Where there is no vision, the people perish. • Proverbs 29:18 The data’s ready, The technology’s ready, ARE YOU READY???

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