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Continuity Of Operations Planning

Understand the principles of Continuity of Operations Planning (COOP) to maintain essential functions during emergencies and disasters. Learn why COOP planning is crucial for business sustainability, including healthcare delivery and risk management. Discover the benefits and steps involved in creating an effective COOP strategy for minimizing downtime and ensuring operational continuity.

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Continuity Of Operations Planning

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  1. A Basic Understanding of the principles of ContinuityOf Operations Planning Kevin Turner Crisis Management EnviroSafe Consulting and Investigations, INC.

  2. What’s in a name? • Continuity of Operations Plan (COOP) • Business Continuity Plan (BCP) • Disaster Recovery Plan (DR)

  3. Continuity Planning BasicsThe What • To provide the framework to continue and/or restore the essential functions vital to operations in the event of an emergency… • When something happens that stops your day-to-day operations you have a plan to resume those operations as quickly as necessary…

  4. Continuity Planning BasicsThe What • Emergencies could: • Cause a loss of access to, or a portion of your facility • Loss of services or information due to an equipment or a system failure • Loss of services due to a reduction in workforce

  5. Continuity Planning BasicsThe Why • “The foundation for safe medical care delivery includes a robust, redundant infrastructure and availability of essential resources. Health care organizations should determine their priorities for ensuring key functions are maintained during an emergency, including the provision of care to existing and new patients. Facilities should determine those services that are critical to patient care and those that could be suspended (e.g., closing a hospital’s outpatient clinics to preserve staff to manage an elevated inpatient census). In addition, the HCC should have a plan to maintain its own operations.”

  6. COOP BasicsThe Why • 2017-2022 Health Care Preparedness and Response Capabilities Office of the Assistant Secretary for Preparedness and Response • Capability 3: Continuity of Health Care Service Delivery • Objective 2: Plan for Continuity of Operations

  7. COOP BasicsThe Why • Activity 1: Develop a Health Care Organization Continuity of Operations Plan • “Continuity of Operations (COOP) planning ensures the ability to continue essential business operations, patient care services, and ancillary support functions across a wide range of potential emergencies.”

  8. COOP BasicsThe Why • “An emergency plan is one part of a facility's emergency preparedness program. The plan provides the framework, which includes conducting facility-based and community-based risk assessments that will assist a facility in addressing the needs of their patient populations, along with identifying the continuity of business operations which will provide support during an actual emergency. In addition, the emergency plan supports, guides, and ensures a facility's ability to collaborate with local emergency preparedness officials. This approach is specific to the location of the facility and considers particular hazards most likely to occur in the surrounding area. These include, but are not limited to:

  9. Natural disasters Man-made disasters, Facility-based disasters that include but are not limited to: Care-related emergencies; Equipment and utility failures, including but not limited to power, water, gas, etc.; Interruptions in communication, including cyber-attacks; Loss of all or portion of a facility; and Interruptions to the normal supply of essential resources, such as water, food, fuel (heating, cooking, and generators), and in some cases, medications and medical supplies (including medical gases, if applicable). “

  10. Disruptions and their Effects

  11. COOP Basics The Why The What

  12. Understanding the Process

  13. Understanding the Process

  14. Elements of Continuity Plans • Essential Functions • Basic Plan • Concept of Operations • Orders of Succession/Delegations of Authority • Devolution of Control • Critical Systems and Vital Records • Continuity Facilities • Continuity Communications • Reconstitution • Program Management and Maintenance

  15. Benefits of Continuity Planning • Minimized institution downtime and operational interruptions • Institution sustainability • Minimization of financial impact • Vital record and information preservation

  16. Benefits of Continuity Planning • Confidence of community and stakeholders • Improved ability to manage negative incidents in extremely adverse conditions • Greater protection of assets • Understanding specific community partner capabilities

  17. Next Steps • Education • Format – K.I.S.S. • Roles • Authority • Writing/Planning • Training, Testing, and Maintaining

  18. Questions? • Kevin Turner • kturner@envirosafe.com • EnviroSafe Consulting, Inc. • Burlington, Charlotte, and Wilmington

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