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Market

CRM Marketplace Perspective -- Who are the “Players”?. eCRM. Field Sales. Call Center CSR/TSR. Distributor. eChannel. Channel Independent Enablers. Market. Siebel, Baan (Aurum), Vantive and Clarify. PrimeResponse, Siebel, Vantive, Clarify. Asera, Marketsoft, WebBridge.

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Market

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  1. CRM Marketplace Perspective -- Who are the “Players”? eCRM Field Sales Call Center CSR/TSR Distributor eChannel Channel Independent Enablers Market Siebel, Baan (Aurum), Vantive and Clarify PrimeResponse, Siebel, Vantive, Clarify Asera,Marketsoft, WebBridge Blue Martini,Accrue, BroadVision, Andromedia Net Perceptions, eGain, Vignette, WebTrends MarketWave, Rubric, Aptex, PrimeResponse, LikeMinds, RighPoint, Online Insight,Responsys Broadbase, Business Objects, Cognos, E.piphany, Seagate, Quadstone, IBM, HNC, Tessera, NeuralWare, RightPoint,SAS Sell Click Interactive,Allegis, Partnerware, Channelwave, Webridge Blue Martini, Interworld, BroadVision, IBM,Open Market, SAP, Oracle, Art Technology Group (ATG), Microsoft, i2Calico, SilkNet,Cygent, Trilogy, Netscape, RighPoint, NetSales, BackWeb Talus, Concentra, Calico, Trilogy Avalon, Broadway & Seymour, Clarify, Chordiant, Oracle,Corepoint, IMA, Pegasystems, Onyx,Pivotal,Point, Siebel, Vantive,Firepond, Proscape, SoftAd, Calico Siebel, Baan (Aurum), Vantive and Clarify Serve Broadway & Seymour, Clarify, Chordiant, Corepoint, IMA, Pegasystems, Quintus, SCT Utilities, Siebel, SilkNet, Vantive,Advantage KBS (a division of Carnegie Group), Inference, Molloy Group, Primus, ServiceSoft, ServiceWare Click Interactive ServiceSoft, Inference, Siebel, Vantive, Motive, SilkNet, ServiceWare, Primus, Scala, Invera, WebTone, Octane, Chordiant, PeopleSupport Inference Clarify, Metrix, Vantive, Serviceware, Siebel, Foresight, RTS, Astea Enablers Kana, Brightware, iContact, netDialog, Acuity, General Interactive, Mustang, LivePerson, Dialog, Genesys, G2X, Webtone, Webline, Nortel, CosmoCom, BroadQuest, Amteva, Tumbleweed Aspect, Lucent, ATIO, Apropos, Webline, eShare, Genesys, Geotel, HP , Quintus, Davox (Answersoft) Xcellenet, PowerCerv, Synchrologic

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