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Learn about the water, sewer, and reclaimed water services provided by Volusia County Public Works Department. Discover the valuable information on water production, treatment, distribution, and conservation efforts. Find useful consumer tips and online resources for water conservation.
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VOLUSIA COUNTY PUBLIC WORKS DEPARTMENT WATER RESOURCES & UTILITIES DIVISION Mike Ulrich, Director
Utilities System Overview Customer Accounts Water (Potable) 14,921 Sewer 10,849 Reclaimed 1,416 Services Water Supplied 3.9 MGD Sewer 2.2 MGD Reclaimed 1.6 MGD Source: Volusia County Water Resources & Utilities FY 2011 Annual Report
Administration (3) Eastside Operations (10) Westside Operations (14) Engineering (6) Utilities Director Operations (5) Distribution & Collection (8) Plant and Lift Station Maintenance (6) Customer Service (6) Grove Operations (2) Organizational Chart 61 full-time positions
Wells Water Service Raw water pumped from wellfields to plant for disinfection/treatment. Transmission lines convey water to neighborhoods. Water Treatment Plant Transmission Line Storage Tank
Water Service • 3.36 MGD water produced and 0.51 MGD purchased for resale • 9 water treatment plants - 108,000 gallons per day to 5 MGD • 27 water production wells • 245 miles of water mains • 1,446 fire hydrants * MGD – millions of gallons per day
Public waterway Wastewater Treatment Wastewater disposed from home and conveyed via gravity sewer lines and force mains to wastewater plant for treatment. Wastewater Treatment Plant Force Main Lift Station
Wastewater Service • 4 regional wastewater treatment plants - 300,000 gallons per day to 1.2 MGD • 1.56 MGD reclaimed water produced • No surface water discharge of wastewater effluent • 108 lift stations • 187 miles of sewer lines • * MGD – millions of gallons per day
“Zero Discharge” to waterways Reclaimed Water Treated wastewater used for irrigation purposes, preventing discharge to our waterways . Reservoir System Storage Tank Reclaimed Transmission Line
TheBusinessof Water • Like a Business • Provide Services (water distribution and sewer collection) • Produce Products (Potable and Reclaimed Water) • Require significant investment and reinvestment in infrastructure • Raise capital to fund infrastructure needs (useful life range 20-50 years) • Participate with developers to fund infrastructure improvements • Contribute to the General Fund for support services provided • Other Factors • Public Health and Safety policy driven • (Clean Water Act; Safe Drinking Water Act; Homeland Security Act) • Highly regulated industry (EPA, DEP, SJRWMD, VCHD, Homeland Security) • Limited Water Sources/ Encourage Conservation • Environmental stewardship/ Protection of Natural Resources • Return on Investment (ROI) from a broader perspective
Consumer Tips • See your water provider’s CCR • Consumer Confidence Report is published annually • Avoid service interruptions • Many convenient options available • Ask your water provider about appliance rebates • low flow toilets, washers, dishwashers • Perform a home water audit • free and professional services, do-it-yourself
Water Conservation Tips Outdoors Indoors When washing dishes by hand, don't let the water run while rinsing. Fill one sink with wash water and the other with rinse water. Shorten your shower by a minute or two and you'll save up to 150 gallons per month. Turn off the water while you wash your hair to save up to 150 gallons a month. Wash your pets outdoors in an area of your lawn that needs water. Throw trimmings and peelings from fruits and vegetables into your yard compost to prevent using the garbage disposal. Keep a bucket in the shower to catch water as it warms up or runs. Use this water to flush toilets or water plants. • Adjust sprinklers so only your lawn is watered and not the house, sidewalk, or street • Spreading a layer of organic mulch around plants retains moisture and saves water, time and money. • Use a broom instead of a hose to clean your driveway and sidewalk and save water every time. • Water your lawn and garden in the morning or evening when temperatures are cooler to minimize evaporation. • We're more likely to notice leaks indoors, but don't forget to check outdoor faucets, sprinklers and hoses. • Collect water from your roof to water your garden. (Rain Barrels)
Helpful Internet Resources www.water.epa.gov/drink/info/ www.dep.state.fl.us/water/ www.drinktap.org/ www.floridaswater.com www.epa.gov/watersense/ www.h2oconserve.org/
Thank you VOLUSIA COUNTY PUBLIC WORKS DEPARTMENT Water Resources and Utilities Division