Work Package 4 Development of Delivery and Servicing Plans

1. Work Package 4 Development of Delivery and Servicing Plans Donald Chalker Transport & Travel Research

2. TRAILBLAZER – WP4 Development of DSPs • Deliverables • DSP Toolkit • Transferability Analysis • DSP PATHFINDER visits • Report on DSPs, Containing PATHFINDER DSPs • Lessons learned report „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“

3. Delivery and Servicing Plan Toolkit (D4.1 / D4.3) (1) • Provides a generic framework for creating a Delivery and Servicing Plan. • WP2 input: The good practice examples (Task 2.2) and ‘Know How’ of the TRAILBLAZERs (Task 2.3) will be used in the development of the DSP Toolkit. • Builds on the Transport for London (TfL) DSP guide and the guidelines produced by the Swedish Road Administration. • Updated based on the work carried out to develop DSPs in Task 4.5. • The final version of the Toolkit will also be made available for download on the project website. • A short summary of the DSP Toolkit will be translated into project languages by project partners. „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“

4. Delivery and Servicing Plan Toolkit (D4.1 / D4.3) (2) • 1 INTRODUCTION TO THE DELIVERY AND SERVICING PLAN TOOLKIT • 2 BACKGROUND TO DELIVERY AND SERVICING PLANS • 3 BENEFITS OF DELIVERY AND SERVICING PLANS • 4 INFORMATION GATHERING • 5 TARGET SETTING • 6 WHO NEEDS TO BE INVOLVED? • 7 DELIVERY AND SERVICING PLAN MEASURES • 7.1 Procurement • 7.2 Operational Efficiency • 8 TARGETS AND MONITORING • 9 AREA WIDE DSPS • 10 RESOURCES „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“

5. Transferability Analysis (O4.1 / O4.3) • Determine whether the measure is “appropriate” to be considered for transferability - For example if a DSP measure is very specialised and can only be applied in one PATHFINDER city, then it may not be relevant for transferability. • Determine whether the measure is “successful” or not - Assess whether the DSP measure had positive impacts as part of the TRAILBLAZER project. This will be determined as part of the Evaluation Work Package (WP5). • For each successful measure: • Identify the main factors of success or failure (or opportunities and barriers) of the measure and its context relevant to transferability • Identify the importance of the factors of success or failure of the measure and its context relevant to transferability • Assess likelihood of the opportunities and barriers existing in a receiving city - We will assess whether it will be easy or difficult for another city to implement the relevant DSP measure. „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“

6. PATHFINDER Visits (O4.2 / D4.5) • Two Visits to each PATHFINDER - Eskilstuna / Växjö / Vercelli / Zagreb • First visit: Find out about existing procurement policies and processes and the way in which deliveries are managed. • Second visit: recommendations and guidance on the delivery of DSPs and to help implement the DSP. „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“

7. Report on DSPs (D4.2) • Report on the preparation of DSPs by the PATHFINDERS • Annex containing the PATHFINDER DSPs „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“

8. Lessons Learned Report (D4.4) • Based on the work carried out by PATHFINDERS to develop DSPs (WP4) • Will be made available for download from the project website. • The report will also include policy recommendations for integrating Delivery and Servicing Plans in European/national/regional/local frameworks. „The sole responsibility for the content of this presentation lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EACI nor the European Commission are responsible for any use that may be made of the information contained therein.“