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Mechanics of FLEX, Planning, Delivery & Quality

Mechanics of FLEX, Planning, Delivery & Quality. 20 th & 21 st August 2014 Jude Conlon – Head of Operations & Quality. Day 1 - 20 th August 2014 Mechanics of FLEX Planning, Delivery & Feedback 12:00pm – 5:00pm. YourLife – Mechanics of FLEX, Delivery & Quality Workshops.

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Mechanics of FLEX, Planning, Delivery & Quality

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  1. Mechanics of FLEX,Planning, Delivery & Quality 20th & 21st August 2014 Jude Conlon – Head of Operations & Quality

  2. Day 1 - 20th August 2014 Mechanics of FLEXPlanning, Delivery & Feedback12:00pm – 5:00pm

  3. YourLife – Mechanics of FLEX, Delivery & Quality Workshops • Welcome • Introductions • Housekeeping • Structure of the day

  4. Aims & Objectives Aim:To understand the mechanics of FLEX & quality requirements. To become an approved FLEX facilitator as a B-Cap approved FLEX licence holder. Objectives • To understand and be able to implement registration and induction protocols • To understand the methods of delivery, agree scope for delivery of different levels • To understand requirements for completion of each module / level / programme

  5. Aims & Objectives cont… Objectives To understand formative & summative assessment & demonstrate positive and constructive feedback To agree programme timescales and delivery Plan /Do /Check /Review To explore individual learning styles To agree internal communication strategy for learner/staff allocation of nominated tutor/assessor To agree communication strategy for B-Cap quality advisor/ IQA

  6. About FLEX Innovative, inclusive, credible, Pearson assured learning & development model Over 300 approved interchangeable modules Tried, tested and developed over a decade Delivered to: Over 1,100 organisations More than 180,000 people

  7. About FLEX Cont… Combines pre-approved learning programmes with an “in-house” design capability Focus is on building competency based learning outcomes via the formative assessment and feedback of learner: Activities (Knowledge and Comprehension) Structured Questions (Application and Analysis) Work Based Assignments (Synthesis and Evaluation)

  8. B-Cap and our Partners B-Cap – holds the intellectual property for the FLEX programmes Pearson (Edexcel) - An awarding organisation with a global presence, uniquely placed offering assured qualifications bespoke to organisational needs

  9. Right Skills, People and Strategies Qualified People Competent People Effective Workforce • Conduct Role • Follow Rules • Understand Performance • Technical Skills • Comply with Legislation • Culture of Learning • Recognise Talent • Recognise Growth Potential • Drive Improvement • Embrace Service Excellence • Succession Plans • Well Developed Workforce • High Performing Teams • Continuous Improvement • Capacity for Grow Bridging the Gap Skilled People High Performing People Outstanding Service

  10. What’s in it for the Organisation? Credible and innovative new programmes will add value to your existing Learning and Development Framework Support staff development, identify gaps in competencies and offer solutions aligned to organisational Values and Priorities Opportunity to add assurance to your existing learning and development programmes • The freedom to design your own fully blended and assured programmes, diplomas and excellence awards • Branded excellence awards at multiple levels (Foundation/Intermediate/Advanced)

  11. What’s in it for your people • Resources for learning and development are made available across the organisation • Learning and development is innovative, equitable and flexible People help make decisions about their own learning People are given the opportunity to follow progression routes People are given the opportunity to achieve their full potential

  12. Process Map

  13. Your Life Excellence Awards

  14. Golden Rules of Quality Can do– Continuously improve the learner experience, develop new and innovative methods of delivery Can’t do– Ignore the Accreditation Guidelines, ignore the learner

  15. Golden Rules Of Quality

  16. Induction Plans Introduction to FLEX programme modules Registration – on-line to B-Cap Centre Including Registration and Certification fee Complete Learner Induction Agree Programme Timeframe Introduction to Quality / Accreditation Policies

  17. Group Activity - Registration & Induction Registration Process Induction Process Objectives • To understand the requirements of registration • To agree internal communication strategy for learner/staff nomination • To agree communication strategy for B-Cap registrations Objectives • To understand the requirements for full induction • To agree programme timescales / delivery • To explore individual learning styles

  18. Delivery Methods Agree support and feedback methods Implement style of learning Implement learning activities Implement learning range Complete agreed activities and associated assignments

  19. Group Activity – Delivery Methods Delivery Objectives • To understand the methods of delivery • Agree scope for delivery of different levels • To understand requirements for completion of each module /level Objectives • To agree internal communication strategy for learner/staff allocation of nominated tutor/assessor • To agree communication strategy for B-Cap quality advisor/ IQA

  20. Assessment Protocols & Feedback Learner submits completed assignments to nominated trainers / assessors Trainer provides feedback relating to change in technical skill or competence A number of discussions may take place depending upon understanding, effort or capacity Nominated Quality Advisor [B-CAP] will provide on-going support and advice

  21. Group Activity – Assessment & Feedback Assessment & Feedback Objectives • To understand formative & summative assessment • To agree internal communication strategy for feedback & review • To agree communication strategy for completions & submission to B-Cap quality advisor/ IQA Objectives • To demonstrate positive and constructive feedback • Activities (Knowledge and Comprehension) • Structured Questions (Application and Analysis) • Work Based Assignments (Synthesis and Evaluation)

  22. Process Map

  23. Plan, Do, Check, Review

  24. Recap – Golden Rules of Quality

  25. B-CAP Additional Support Services Provide a full or partially facilitated delivery service Provide tutor support and feedback service Support change and transformation Support you to deliver performance through people

  26. Quality, Training & Support Visits 1 FLEX development session (building bespoke awards) 2 training sessions for FLEX facilitators (mechanics of FLEX & quality) 2 Quality visits per year (4 and 10 months) 2 Support Visits (review/evaluation/future development)

  27. Aims & Objectives Aim:To understand the mechanics of FLEX & quality requirements. To become an approved FLEX facilitator as a B-Cap approved FLEX licence holder. Objectives • To understand and be able to implement registration and induction protocols • To understand the methods of delivery, agree scope for delivery of different levels • To understand requirements for completion of each module / level / programme

  28. Aims & Objectives cont… Objectives To understand formative & summative assessment & demonstrate positive and constructive feedback To agree programme timescales and delivery Plan /Do /Check /Review To explore individual learning styles To agree internal communication strategy for learner/staff allocation of nominated tutor/assessor To agree communication strategy for B-Cap quality advisor/ IQA

  29. Questions

  30. Contact Details Jude Conlon Head of Operations & Quality Building Capacity Limited Segedunum Business Centre, Station Road, Wallsend, Tyne & Wear, NE28 6HQ Email: Jconlon@building-capacity.com Tel: 0191 262 8029 Mobile: 07791867347 www.building-capacity.com

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