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Northern California Training Academy & California Department of Social Services. Peer Quality Case Reviews: Development of the PQCR Tools. Developing Tools. Interview Tool Case File Review Tool Focus Group Tool(s). What is the purpose?.
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Northern California Training Academy & California Department of Social Services Peer Quality Case Reviews: Development of the PQCR Tools
Developing Tools • Interview Tool • Case File Review Tool • Focus Group Tool(s)
What is the purpose? • Capture the most relevant information related to the selected focus area • Incorporate Research • Meet the specific needs of the county
What to consider? • Number of Questions • Open-ended Questions/Language • Don’t reinvent the wheel • Data • County Structure
How to use the Research • Review the data… • Talk about county practice
Interview tools • Develop a subcommittee or elicit feed back • Modify tool • Consensus
Case File review tool • Purpose of the tool • What do you want to know?
Focus Group Tools • Purpose of focus groups • Feedback – keep it focused and utilize research!
Reviewing draft tools • Use actual case • Watch your time • Mock the tool early • Mock it again
Sample: family engagement Research: When possible allow children the opportunity to participate and represent their decisions. Children who feel that their desires and feelings are heard related to placement outcomes, are at less risk of disruption. Include the family in the decision-making process for finding placements, as the initial placement is of great importance for children’s functioning, relationships, and overall well-being.
Case file review:case Location: TDM reports, Contacts, Court reports • How soon after initial removal, was a family meeting held? (These may include Team Decision Making, Family Group Conferencing or other types of family decision meetings.) • If no meeting, what were the barriers to scheduling/holding a meeting? • If yes, What was the placement decision? • Was the child/youth involved in the family meeting? Yes No Please explain
interview • When making placement decisions for the child: • How did you include his/her family? How often and at what points throughout the life of the case? • How did you include the child? How often and at what points throughout the life of the case?
Focus groups • Bio parents/youth: • How/when were you included in the decision making? What others?
Tools developed by UCD • ILP • Least Restrictive Placements • Placement Stability • Re-entry • Reunification • Timely Adoptions