Incident Management

1. Incident Management Principles and Practices

2. Incident Management • Overview of Incident Command System • Definitions • Applicability • Real life experiences

3. Introduction • William “Bill” Rifenburgh • Deputy Chief – Fire Services Bureau • Management of NYS Outreach Fire Training Program • Member of NYS Incident Management Team • Chief – Hoosick Fire Department • 19 Years experience in Emergency Services • 14 years experience as a command level officer

4. Incident Management System • Developed to incorporate business management principles to emergency incident. • Dates back to the 1940’s following the “Man Gulch Fire” • US Forest Service first developed

5. Incident Management System • 1996 Governor’s Executive Order 26 • Mandates NYS Agencies adopt and use National Interagency Incident Management System (NIIMS) • 2001 Benchmark for USA following 9/11 • Formation of US Department of Homeland Security • Development of National Incident Management System (NIMS)

6. Incident Management System • 2001 – Present • Integration of National Response Framework for NIMS • Standardized Training for Incident Management • Incorporates Government, Non-Governmental Organizations and Private Sector

7. Incident Management System • Provides for continuity and accountability • Span of Control • Establishing sound objectives • Restore order • Restoration of normalcy

8. Definitions • Incident Command Post (ICP) • A physical location where incident objectives are developed • Location where primary incident command functional areas coordinate operations • Most incidents utilize an on-site ICP

9. Definitions • Incident Commander • Individual responsible to organize and direct resources to respond to an incident • May be single command or unified command

10. Definitions • Command Staff • Liaison Officer • Information Officer • Safety Officer • Staging Officer

11. Definitions • Section Chief Positions • Operations • Directs tactics to achieve objectives • Planning • Develops Incident Action Plan • Logistics • Service/Supply for incident operations • Finance/Admin • Manages incident finances, costs, comp, claims

12. Definitions • Single Command • One jurisdiction has primary responsibility for managing an incident • Example – Fire Chief would be the IC for a fire. • Unified Command • Multiple Jurisdictions have responsibility • Example – a natural disaster that requires Law Enforcement, Emergency Medical Services, Human Needs, Fire, etc.

13. Definitions • Emergency Operations Center • Typically a fixed facility • Establishes incident priorities • Coordinates critical resources • Determines resource allocation • Negotiates policy decisions

14. Applicability • Many business operate similar models in day to day operations • Continuity • Span of control • Accountability • Effective management

15. Examples • 2001 – 9/11 • Resources world-wide are coordinated through the NYS EOC in response to the Terrorist Attacks • Business and Emergency Personnel work together to respond • Restoration of NYSE • Restoration of “Normal” to the Nation

16. Examples • 2005 – Hurricane Katrina • NYS IMT deployed to Jackson Co. Mississippi • Coordinate local, state and national resources • Manage influx of aid • Restoration of services • Restoration of business

17. Examples • 2006 – June Floods Central and Eastern NYS • Numerous NY Counties impacted by flood • Coordinate critical resources • Restoration of transportation • Restoration of normalcy

18. Discussion • Questions?? • Comments • Discussion

19. Thank You