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Lecture 13

Lecture 13. Intercultural Competency and Effectiveness. Becoming InterCulturally Effective. Main goal of study and training IC competence leads to IC effectiveness IC effectiveness = ability to function in a culture. E-model of IC Effectiveness. Interpersonal Relationships.

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Lecture 13

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  1. Lecture 13 Intercultural Competency and Effectiveness

  2. Becoming InterCulturally Effective • Main goal of study and training • IC competence leads to IC effectiveness • IC effectiveness = ability to function in a culture

  3. E-model of IC Effectiveness Interpersonal Relationships Intercultural Competence Adaptability Task

  4. Dimensions of IC Effectiveness • Ability to deal with Psychological Stress • Frustration, stress, anxiety, pressure to conform, social alienation, financial difficulties, interpers. conflict • Ability to Effectively Communicate • meaningful dialogue, interact with strangers, deal with misunderstandings & different communication styles • Ability to Establish Interpers. Relationships • ability to develop & maintain satisfying interpers. relationships, accurately understand others’ feelings, effectively work with others

  5. Being Interculturally Effective“Multicultural Personality Questionnaire”(van Oudenhoven & van der Zee) • Cultural empathy (sensitivity) • understanding the feelings, thoughts and behaviors of different cultural groups from their side • Open-mindedness • freedom from prejudice, and a true interest in locals • Emotional stability • able to deal calmly with stressful situations • Flexibility • learn from mistakes & easily changeable • Social initiative • courage to make things happen

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