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Records and Technology Division SEARCH and Records Bureau Survey Results

This report presents the survey results of criminal and civil background checks performed by the National Consortium for Justice Information and Statistics (SEARCH). It includes data on the number of checks performed, percentage breakdowns, and rankings among other states.

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Records and Technology Division SEARCH and Records Bureau Survey Results

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  1. Records and Technology Division SEARCH and Records Bureau Survey Results Dedication, Pride, Service

  2. The National Consortium for Justice Information and Statistics, SEARCH • Statewide Electronic Automated Retrieval of Criminal History (SEARCH) • A non profit organization established in 1969 • Primary objective is to identify and help solve information management problems of state and local justice agencies confronted with needing to exchange information with other justice agencies • Governed by a Membership Group comprised of one gubernatorial appointee from each of the 50 states, 3 territories and 8 individuals selected by the SEARCH’s chair • Based out of Sacramento, California • Funding provided by annual fees and grants. Dedication, Pride, Service 2

  3. SEARCH Criminal and Civil Fingerprint Based Background Checks Survey Results • Total Criminal and Civil Background Checks Performed: 15,902,638 • Nevada Criminal and Civil Background Checks Performed: 237,950 • Nevada’s Percentage of Criminal and Civil Background Checks: 1.5% • Top 5 Total Criminal and Civil History Checks per 100 Population • 1) Nebraska 38 per 100* • 2) New Hampshire 12 per 100** • 3) Florida 12 per 100 • 4) Nevada 10 per 100 • 5) Idaho 9 per 100 • Average National Criminal and Non-Criminal History Checks: 6 per 100 Population * This is an outlier, or an error in data entry ** Labeled as 2006 total, additional data not available at this time Dedication, Pride, Service 3

  4. SEARCH Civil Fingerprint Based Background Checks Survey Results • Total Civil Background Checks Performed: 6,639,441 • Nevada Civil Background Checks Performed:163,681 • Nevada’s Percentage of Civil Background Checks: 2.5% • Top 5 Total Civil History Checks per 100 Population • 1) Nevada 7 per 100 • 2) Florida 6 per 100 • 3) California 5 per 100 • 4) Arizona 4 per 100 • 5) Idaho 4 per 100 • Average National Civil History Checks: 2 per 100 Population Dedication, Pride, Service 4

  5. SEARCH Criminal Fingerprint Based Background Checks Survey Results • Total Criminal Background Checks Performed: 9,101,485 • Nevada Criminal Background Checks Performed:74,269 • Nevada’s Percentage of Criminal Background Checks: 1% • Top 5 Total Criminal History Checks per 100 Population • 1) Nebraska 37 per 100* • 2) Florida 6 per 100 • 3) Illinois 6 per 100 • 4) Georgia 6 per 100 • 5) Colorado 6 per 100 • Nevada was ranked 28 at 3 per 100 • Average National Criminal History Checks: 4 per 100 Population * This is an outlier, or an error in data entry Dedication, Pride, Service 5

  6. SEARCH Results and the Future • No noticeable change in first half 2007 for civil cards processed, less than a percent • Initial Reports show an increased of 29% processed for first half 2007 for criminal checks compared to first half 2006 • All other things equal Nevada will remain close to the top for cards processed Dedication, Pride, Service 6

  7. Records Bureau Survey • Conducted between April and May for the following units: • Brady • Fingerprint • Program Development and Compliance (PD&C) • Civil Name Check Program within PD&C • Sex Offender Registry • Uniform Crime Reporting • The first five statements are the same for each unit: • The bureau’s hours are convenient • The staff is knowledgeable • The staff is professional • The quality of service is acceptable • The response time to questions is reasonable • Answers ranged from 1 (Strongly Disagree) to 5 (Strongly Agree) Dedication, Pride, Service 7

  8. Records Bureau SurveyQuestion 1 The Bureau’s Hours Are Convenient. • The average response was a 3.9 • The Percentage breakdown was: • Strongly Disagree 1% • Disagree 5% • Neutral 16% • Agree 64% • Strongly Agree 14% • The Individual Units Scored: • Brady 3.7 • Civil Name Check 4.1 • Fingerprint: 3.7 • Program Development & Compliance 3.9 • Uniform Crime Reporting 4.0 Dedication, Pride, Service 8

  9. Records Bureau SurveyQuestion 2 The Staff Is Knowledgeable • The average response was a 4.2 • The Percentage breakdown was: • Strongly Disagree 1% • Disagree 1% • Neutral 10% • Agree 56% • Strongly Agree 32% • The Individual Units Scored: • Brady 4.2 • Civil Name Check 4.4 • Fingerprint: 3.8 • Program Development & Compliance 4.3 • Uniform Crime Reporting 4.5 Dedication, Pride, Service 9

  10. Records Bureau SurveyQuestion 3 The Staff Is Professional • The average response was a 4.3 • The Percentage breakdown was: • Strongly Disagree 1% • Disagree 0% • Neutral 6% • Agree 55% • Strongly Agree 38% • The Individual Units Scored: • Brady 4.4 • Civil Name Check 4.4 • Fingerprint: 3.9 • Program Development & Compliance 4.4 • Uniform Crime Reporting 4.5 Dedication, Pride, Service 10

  11. Records Bureau SurveyQuestion 4 The Quality Of Service Is Acceptable • The average response was a 4.0 • The Percentage breakdown was: • Strongly Disagree 2% • Disagree 3% • Neutral 10% • Agree 59% • Strongly Agree 26% • The Individual Units Scored: • Brady 4.1 • Civil Name Check 4.1 • Fingerprint: 3.8 • Program Development & Compliance 4.1 • Uniform Crime Reporting 4.3 Dedication, Pride, Service 11

  12. Records Bureau SurveyQuestion 5 The Response Time Is Reasonable • The average response was a 3.8 • The Percentage breakdown was: • Strongly Disagree 4% • Disagree 7% • Neutral 14% • Agree 52% • Strongly Agree 23% • The Individual Units Scored: • Brady 3.1 • Civil Name Check 4.5 • Fingerprint: 3.8 • Program Development & Compliance 4.1 • Uniform Crime Reporting 4.1 Dedication, Pride, Service 12

  13. Records Bureau Sex Offender Registry Survey Results • Respondents all came from the Records or NV Sex Offender search website. • Less than a dozen respondents • None answered all the statements • Comments however were left that showed the following: • Site needs to be easier to navigate • Search method for finding offenders needs to be improved • More mapping options for showing offenders work/home locations Dedication, Pride, Service 13

  14. Records BureauSurvey Closing Comments • Overall very positive • However, improvements can be made in: • Further automation of processes for all units • Faster response time • Quicker resolution of billing issues • More reliable computer systems, i.e. no downtime • Easier navigation of the Sex Offender website Dedication, Pride, Service 14

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