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Professional Image. Healthy Mind and Body Effective Communication Human Relations. Healthy Mind and Body. Rest and Relaxation. Necessary for a healthy, happy life ! You need at least 6 – 8 hours of sleep to prevent fatigue.
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Professional Image Healthy Mind and Body Effective Communication Human Relations
Rest and Relaxation • Necessary for a healthy, happy life! • You need at least 6 – 8 hours of sleep to prevent fatigue. • Sleep is like fuel for the body, allowing it to run properly when enough sleep is maintained.
Don’t Worry, Be Happy! • Worry and fear are harmful to mental health! • 73% of the things people worry about never happen. • 25% of the things people worry about turn out better than they thought they could. • Only 2% of the things people worry about actually happen!
Exercise • A regular exercise routine will help you look and work better. • Stimulates blood circulation. • Experts recommend a minimum of 3 exercise periods a week of at least 15 minutes each.
Nutrition • A balanced diet is essential for personal and professional well-being. • Balanced Diet – eating foods from each of the basic food groups on a daily basis. • RDA – Recommended Daily Allowance • "the average daily dietary intake level that is sufficient to meet the nutrient requirements of nearly all (approximately 98 percent) healthy individuals". • www.dietandfitnesstoday.com/rda.php
Hygiene Science that deals with healthful living.
Public Hygiene Helps preserve the health of the community.
Personal Hygiene Individual system for maintaining cleanliness and health.
Hygiene • Being well groomed begins with looking and smelling fresh. • Shower or bathe daily • Use deodorant before going to work • Maintain healthy teeth and keep breath fresh • Generally be neat and clean
Definition of Personal Hygiene – the daily maintenance of cleanliness by practicing good sanitary habits. • While working in human services you have to be extremely meticulous about your hygiene. • Create a hygiene pack to keep in your station or locker. The pack should include: • Toothbrush and toothpaste • Mouthwash • Floss • Hand sanitizer to freshen your hands between clients. • Deodorant or antiperspirant
Professional Image Because you are in the image business, how you look and present yourself has a big influence on whether you will be successful. • If you are talking style, then you need to look stylish.
Looking Good • An extremely important element of your image is having well-groomed hair, skin, and nails that serve as an advertisement for your commitment to professional beauty. • Put thought into your appearance everyday.
Personal Grooming • Salon owners and managers view appearance, personality, and poise as being just as important as technical knowledge and skills. • Keep carefulmaintenance of your wardrobe. • Clothes should be clean and stain free. • Good idea to invest in an apron or smock to wear while handling products such as color and chemicals.
Dress For Success • Professional Image – image that is consistent with the salon. • When shopping for clothes always use common sense andvisualize how you would look in them while performing professional client services.
“Tune in” to your salon’s energy and clientele so that you can make the best clothing choices that promote your career as a promising stylist. • You should always be guided by your salons dress code.
Always wear shoes that are comfortable, have a low heel, and good support.
The Art of Makeup • Makeup helps promote your professional image, and is an area where some of your most lucrative sales can be made. • Use makeup to accentuate your most lucrative features, and mask your less flattering ones.
Let the salons image be your guide on the right makeup choices to wear for work.
Posture • Good posture enhances your physical well-being and reduces physical fatigue. • Use height adjustments on chairs. • Keephead up, chin level, shoulders relaxed. • When sitting, keep knees together, feet on floor, sit well back in chair.
Ergonomics • Definition - The study of how a workplace can best be designed for comfort, safety, efficiency, and productivity. • Attempts to fit the job to the person, rather than the other way around. • Examples: • Hydralic chair • Ergonomically designed cutting shears and blowdryers. • Cushioned mat to stand on.
Each year, hundreds of cosmetology professionals report musculoskeletal disorders, including carpal tunnel syndrome and back injuries.
Monitor yourself as you work to see if you are: • Gripping or squeezing implements too tightly. • Bending the wrist up or down constantly when using the tools of your profession. • Holding your arms away from your body as you work. • Holding your elbows more than a 60-degreeangle away from your body for extended periods of time. • Bending forward and/or twisting yourbody to get closer to your client.
Communication • The act of successfully sharing information between two people, or groups of people so that it is effectively understood. • Communicate through words, voice inflections, facial expressions, body language, and visual tools (e.g., a portfolio of your work).
Present a Pleasant Greeting • One of the most important communications you will have with your client is the first time you meet that person. • Be polite, smile, be genuinely friendly and inviting. • Remember that your clients are coming to you for services they are paying hard-earned cash for.
Always introduce yourself. • Always greet a client using the last name (Mrs. Smith, Mr. Brown) unless the client offers permission for a first name basis. • Use a pleasing voice tone that projects your eagerness to offer your services.
Set aside a few minutes to take new clients on a quick tour. • This familiarizes the client with the salon helping them to feel more at ease. • Also helps clients to know where important areas are located such as the restroom, shampoo area, and changing room.
Introduce clients to people they may have interactions with while in the salon. • Including potential service providers for other services such as skin care or nail services.
Be yourself • Do not try to trick your clients into thinking you are someone or something that you are not. • Just be who you are. • You may be surprised at how well this will work for you.
Client Consultation • The verbal communication that determines the desired results. • Single most important part of any service and should be done before beginning any part of the service. • Keeps good communication going and allows you to keep your clients looking current and feeling satisfied with your services.
Preparing for the Client Consultation • You should have styling books, hair swatches and a portfolio of your work on hand. • Styling books – have a variety for your client to look through. • Short hair, medium-length hair, long hair, updos, color possibilities, etc.
Hair swatches – swatch books or rings are provided by companies that manufacture hair color. Generally packaged in a ring, book or paper chart. Swatches are bundles of hair dyed to match a particular haircolor shade offered by the manufacturer. • If long enough, the swatch can be held up to the clients face or integrated into her own hair to see how it looks.
Portfolio – pictures of your own work. Helps new clients decide what they want done and helps to put them at ease when they can see your work. • Keep a camera at your station to take photos of whatever cuts, colors, perms, and other types of styling work you perform.
