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IDB Restructuring Briefing

IDB Restructuring Briefing. Steve Benton 14/03/13. In confidence. Content. Rationale and Principles of the restructuring why is the restructuring necessary? what are the principles have been used to determine the plan? Approach and Method

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IDB Restructuring Briefing

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  1. IDB Restructuring Briefing Steve Benton 14/03/13 In confidence

  2. Content • Rationale and Principles of the restructuring why is the restructuring necessary? what are the principles have been used to determine the plan? • Approach and Method what teams are affected by this change and what will it mean? how will the changes be delivered and managed? how will individuals will be supported? • Timeline when will each of the changes complete? (note: timeline being confirmed, dates are desired dates at present) • Communication general approach to communications what happens next?

  3. Rationale

  4. IDB Vision and Scope for TSO An Information & Decision Driven Business - empowered leaders delivering world class service – predictably with reduced volatility

  5. Principles

  6. Current IDB Structure Areas of focus

  7. BAU Reporting Team Focus Areas (target completion April 2013): • retain capability to support in the UK for TSO CEO Weekly LT Dashboard, CE, Reliability and KPI Books reporting • all other BAU reports ceased Positive selection to retain two (C3) Team Members

  8. IDB Technical Team Focus Areas (target completion April 2013): • IDB technical team (systems delivery and support) absorbed into TSO Architecture & Global IT Platforms (AGIP) to align with technical peers and systems delivery for AGIP • Team to continue to deliver for IDB Dashboards for TSO from AGIP Systems:Themis APP09439 MIDAS APP02799 Amethyst WS APP01354 Amethyst IPL APP08986 HR Portal dyesp04 old IPL box BOSS Wholesale APP04102 WS - Seam APP09885 OR - Seam APP02889 LODE APP02164 NimsMis APP02512 IP&D ALS (Network repair) APP09326 SABAR (and sub apps) APP09462 Commercial front Door APP11883 SfN Production Server IDB Data Pool Systems and people absorbed into AGIP

  9. IDB Dashboard & Measures Team (excluding technical team) Focus Areas (target completion April 2013): • retain capability to specify and configure measures and dashboards, provide cross TSO insights and benchmarking, provide analyst capability for CEO

  10. IDB Team after restructure Capability • specify and configure measures and dashboards, provide cross TSO insights and benchmarking • TSO CEO Weekly LT Dashboard, CE, Reliability and KPI Books reporting • Analysts from IDB pool available to investigate issues/topics for TSO CEO • Signals from Noise and decision/LEAN support centre of excellence

  11. Communications schedule (current picture)

  12. Team Member Selection Criteria Communication skills: The ability to translate complex analytical statements into credible and stimulating presentations. Able to communicate clearly and concisely both written and oral at all levels. Team Working: A team player who works well as part of a team and supports their colleagues and the wider team. Ability to operate and perform within a team working across locations & cultures, geographies and time zones including remote management with minimal supervision. Mathematical and analytical skills: Strong mathematical and analytical skills with an eye for detail suitable for developing and analysing data, reports and dashboards. Show evidence of the level of knowledge and practice in the use of the Microsoft Office toolset (e.g Excel, Access, PowerPoint) and other MIS Applications (e.g TheMIS, Oracle Discoverer etc) Produce measures/reports/data downloads (such as Underpinning journeys, Underpinning data downloads, Reliability, A2T report, contractual reports) to agreed time, cost and quality, with customer satisfied. Understanding of the business environment: Solid understanding of the business environment internally and externally, through operational business experience in service assurance, service delivery and field engineering or other related disciplines. Drive for Results / Bottom Line - Efficiencies Identify seek and find opportunities to make efficiencies to existing production reports (time/quality) and demonstrate where and how you have made them. Maximize efficiency of existing production reports (time/quality) and demonstrate efficiencies made. Continually monitor all report/user utilization and challenge reports with low or non-existent usage within 30 days or user utilization within 90 days. Overall Report Production Performance The E2E Performance to Complete Report Production duties and deliver/publish on time all the measures, and statistical information which supports the BT Business

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