IBM C9560-656 Certification Questions Answers and Practice Guide [PDF]

1. How to Prepare for SmartCloud Control Desk Service Request Management Implementation Make C9560-656 Certification Exam Easy with Edusum.com

2. C9560-656 Exam Detail C9560-656 Exam Code IBM SmartCloud Control Desk V7.5 Service Request Management Implementation Full Exam Name Number of Questions 61 Practice Exams IBM C9560-656 Certification Practice Exam 41 / 61 Passing Score 90 mins Time Limit IBM SmartCloud Control Desk 7.5.1 Service Request Management Fundamentals Books / Training Experience success with Edusum.com

3. C9560-656 Syllabus Topic System Setup and Configuration Work with Operational Data Configure Service Desk Configure Service Catalog Integration Experience success with Edusum.com

4. Preparation tips for IBM SmartCloud Control Desk Service Request Management Implementation Certification • Perform enough practice with IBM system with related IBM C9560-656 certification subjects • Identify the key configuration, workflow and data flow • Understand the all Syllabus Topics of Exam which are Given in Description. • Identify your weak areas from practice test and do more practice with system • Repeat practice exams and try to score 100% on www.edusum.com Experience success with Edusum.com

5. SmartCloud Control Desk Service Request Management Implementation Sample Questions Experience success with Edusum.com

6. Q 1) What are two valid offering types? Option. a) Action Offering b) Change Offering c) Escalation Offering d) Service Catalog Offering e) Service Request Offering Experience success with Edusum.com

7. ANSWER a) Action Offering e) Service Request Offering Experience success with Edusum.com

8. Q 2) Which types of items can be directly issued using a job plan? Option. a) services and stocked items only b) stocked and non-stocked items only c) services and non-stocked items only d) services, stocked, and non-stocked items Experience success with Edusum.com

9. ANSWER d) services, stocked, and non-stocked items Experience success with Edusum.com

10. Q 3) How can a user access the Self Service Center application? Option. a) from the Self Service module b) from the Service Desk module c) from the Service Offering module d) from the Service Request Catalog module Experience success with Edusum.com

11. ANSWER a) from the Self Service module Experience success with Edusum.com

12. Q 4) What type of binding is available for a launch point variable in an automation script? Option. a) ACTION b) OBJECT c) SYSTEM d) MAXVAR Experience success with Edusum.com

13. ANSWER d) MAXVAR Experience success with Edusum.com

14. Q 5) When duplicating a Service Request, which two fields are copied to the new record? Option. a) Date b) Summary c) Log Entries d) Classification e) Related Records Experience success with Edusum.com

15. ANSWER b) Summary d) Classification Experience success with Edusum.com

16. Info on IBM SmartCloud Control Desk Service Request Management Implementation Certification • For more information on C9560-656 Certification please refer to FAQs. • The C9560-656 certification is increasingly becoming important for the career of employees. • The fees information are for the informative purposes and do not serve as an official offering and are subject to change • Focus on the guide for online registration and you will find it out. Experience success with Edusum.com

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