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Mastering Effective Communication Process

Explore the fundamentals of communication, including defining communication, message conveyance, importance of common meanings, and various communication types for enhanced interpersonal skills. Practice activities included.

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Mastering Effective Communication Process

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  1. Speech 204/ Speech 205 Notes: Chapter 1 (Yes, you will be tested over this PowerPoint). 

  2. Bell-Ringer • You need a writing utensil and notebook/paper today! • Write down what you think the definition of “communication” is. • Share responses with the class.

  3. What is communication? • The process of sending and receiving messages to share meanings • Involves 2 or more people • Share ideas, feelings, and attitudes (IFA) • May be spoken (oral) or written

  4. Communication as process • Process = moves forward from a beginning point • Speakers and listeners interact over a period of time, working to understand each other • Later interactions build on information communicated in previous interactions

  5. Messages are… • “The way meaning is conveyed” • Essential to communication process – cannot communicate without a message • May be verbal – written or spoken • May be nonverbal – expressed without words

  6. Whose responsibility is it to communicate well? • Shared between speaker and listener • Each is involved continuously (sorry, no down time) • Send and receive messages simultaneously (at the same time)

  7. Meanings • Communication is possible because of common meanings for words and nonverbal signals • Meaning = interpretation

  8. What problem with meaning arises in the following scenario? After winning the second meet at 10:00 A.M., I heard that the track meet final for the district was at 2:00. The meet was actually at noon, and I had to forfeit because I had left for lunch. The director had said “In two” and I thought he said “At two.”

  9. Meanings • “Can you get my spare out of the boot?” • “Can I go use the bubbler?” the student asked the teacher.

  10. Meaning in context • Meaning is affected by context – the situation in which the message occurs (8). • We communicate differently depending on where we are and who is with us.

  11. How does your communication change in these settings? • At the dinner table with your family? • At the park with your friends? • On the internet? • In text messages? • At a religious service? • At school?

  12. REMEMBER • Definition of communication involves three main ideas • Speaking and listening happen at the same time • Speakers and listeners must be aware of both verbal and nonverbal messages • Effective communication occurs when the speakers and listeners share common meanings

  13. 5 areas that require highly developed communication skills • Family • Many difficulties stem from poor listening habits • Friendship • School • Work • Citizenship

  14. 4 types of communication • Interpersonal • One-on-one communication • A conversation • Group • Communicating as part of a group • All members are part of conversation

  15. 4 Types of Communication (continued) • Public • Speaking to an audience • One person communicates verbally – others communicate non-verbally 4. Interpretive Communication • Bring literature to life for audience • Performance

  16. Questions and Activities!!!

  17. Think about it • Why is communication considered a process? • Why are common meanings important in communication? • In what ways can good communication skills help you in your job, in your family, in your community, and at school? • Describe the four communication situations and provide and example of each

  18. Try it out • Small groups – Think of a situation in which people have problems communicating. Then, we’ll role play in class. Discuss these characters after the role-playing and explain how they could have communicated better. • Example: A tired parent and a spoiled child misbehave in a supermarket / A student refuses to get in front of the class and speak

  19. Try it out • Provide your own meanings and definitions for the following words… • Happiness, war, education, honesty, stepmother, brother, rich, breakfast, popular, extreme, swag • Similarities and differences between meanings? • What happens to communication if your meanings are not the same?

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