A LITTLE BIT OF ENERGY

2. A LITTLE BIT OF ENERGY • As one of the largest energy companies in the UK, EDF Energy touches the lives of millions of people every minute of the day • We supply gas and electricity to over five million customers • We are the country’s largest electricity network operator, distributing electricity to over a quarter of the country’s population • We are also a major generator of power in the UK. We have coal and gas generation, wind farms as well as combined heat and power plants • We are part of the EDF Group, one of the largest energy companies in Europe, with key business operations in France, the UK, Germany and Italy

3. WHAT DO WE BELIEVE IN?Our Vision and Mission EDF Group Vision “European leader for tomorrow’s energies” EDF Energy Mission “Bringing sustainable energy solutions home to everyone”

4. WHAT DO WE BELIEVE IN?Our Ambitions • Safe for all • No employees of contractors will suffer injuries requiring medical treatment • Customers’ Choice • We will retain 4% more supply customers. 75% of our network customers will be satisfied • Shareholder’s Expectations • We will increase profit relative to our competitors • Sustainable Performance • 2012 targets for our climate and social commitments delivered. 2020 targets on track to be delivered. • High Performing People • We will achieve a 20% increase in employee engagement

5. EDF Energy * CFS: Customer Field Services Chief Executive Human Resources Finance Sustainable Futures Communications Customers Branch Energy Branch Networks Branch Asset Governance Major Customers Residential Sales & Marketing Energy Asset Optimisation Risk Management Regulatory Affairs Private Networks Customer Service Meter Reading (CFS*) Generation Wholesale Markets Network Operations Powerlink

6. In February 2002 Vincent de Rivaz was appointed Chief Executive of London Electricity Group (LE Group). Since that time he has been responsible for the integration of London Electricity and Seeboard group of companies, which includes 24 Seven and the distribution network serving the East of England, creating EDF Energy – one of the UK’s leading energy companies. He was appointed member of the Executive Committee for EDF Group in December 2004. Mr de Rivaz joined the EDF Finance Department in 1999 as Deputy Chief Financial Officer and in 2000 Mr de Rivaz became Head of Strategy and Finance with group wide responsibility for the financial strategy and operations for EDF Group. Between 1995 and 1998 he worked as Deputy Head of EDF International Division, creating a new Projects Department which he managed. This enabled Mr de Rivaz to be involved in, among others, the acquisition of London Electricity in 1998. Between 1991 and 1994, he was Managing Director of the Hydro Power Department. Between 1985 and 1991 he managed the Far East region placing EDF as a major international player in China, developing projects in the different areas of activity like nuclear, thermal and hydro generation and transmission. A Hydroelectric Engineer, he joined EDF in 1977 in the External Engineering Centre which managed the construction of energy sites for international clients, being part of several initiatives in Africa, Guyana and New Caledonia. He was born in October 1953. CHIEF EXECUTIVE, VINCENT DE RIVAZ

7. Cottam/West Burton coal Sutton Bridge gas WHERE ARE WE? Doxford: Residential & Small businesses Windfarms 3 customer service centres Distribution 3 adjacent networks: - East of England - London - South-East London : head office Exeter: - Major Customers - Regional Head office Hove: Residential & Small business

8. ENERGY BRANCH • Runs the power stations and the wind farms • Operates in a competitive and complex market • Manages the risks of the market • Buys and sells power as well as purchasing gas and coal from the wholesale market • Meets the energy demands of customers

9. ENERGY BRANCH - WHAT WE DO We produce • We generate 7.6% of the UK’s electricity • We own two coal fired power stations: one at West Burton and the other at Cottam • We own a gas fired power station at Sutton Bridge • We are a major developer of wind generation in the UK • Martin Lawrence is the Energy Branch Chief Operating Officer

10. NETWORKS BRANCH • Largest electricity distribution network owner in the UK • Repairs the network, provides new connections and alters existing ones • High safety and performance standards at the lowest sustainable cost to our customers • Manages unregulated networks, providing commercial and technical solutions to suit individual customers • Partnerships with BAA and the Channel Tunnel Rail Link (CTRL)

11. NETWORKS BRANCH - WHAT WE DO • We innovate • One of the largest developers of electricity networks in the UK • Private networks include: Canary Wharf, the Channel Tunnel Rail Link (CTRL) and Heathrow Airport • Laurent Ferrari is the Networks Branch Chief Operating Officer (Designate) • We distribute • ‘Keeping the Lights On’ for 20 million people across London, the South East and the East of England • We maintain and operate around 180,000 km of underground cables and overhead lines. This would go around the world four times

12. CUSTOMERS BRANCH • Major Business provides an end to end energy service for large businesses • Retail supplies energy to residential and Small & Medium sized Enterprises (SME) • Customer Services dedicated to residential and SME customers, call centres in Sunderland, Hove and Exeter • Customer Field Services (CFS) Metering and Data Services provides a meter reading, maintenance and data management service

13. CUSTOMERS BRANCH - WHAT WE DO We supply • Supply electricity and gas to around 5.5 million residential and business customers • Customer Service handling over 10 million calls and 250,000 letters a year • Eva Eisenschimmel is the Customer Branch Chief Operating Officer

14. COMMITMENT TO THE COMMUNITY AND THE ENVIRONMENT • Promoting energy efficiency • Tackling debt (EDF Energy Trust set up to help relieve poverty) • Improving supply reliability (capital investment, emergency planning) • Commitment for prompt supplier payment • Integration of Corporate Responsibility within business target setting • Keeping call centres in the UK and core skills in house • Renewable energy commitment

15. MEDIA CONTACTS For national or trade media enquiries, please contact: Andrew Brown – Director of Corporate Communications - on 020 7752 2268 Kaa Holmes – Head of Corporate Media Relations – on 020 7752 2179 Richard Robinson - Senior Press Officer - on 020 7752 2266 Jonathan Levy - Senior Press Officer - on 020 7752 2265 Rajan Lakhani – Press Officer – on 0207 752 2196 Regional media team contact details: Claire Byrd – Head of Regional Media Relations – on 01293 509141 James Barber - External Communications Manager: South East – on 01293 509147 Niamh Arnett - Press Officer: South East - on 01293 509153 Dan Pritchard – Regional Manager: South West – on 01392 813783 Marjorie Barnes – Regional Manager: East of England - on 01473 266484 Tracey Sparling – Press Officer: East of England and East Midlands – on 01473 266484 For Public Affairs enquiries, please contact: Victoria MacGregor – Head of Public Affairs – on 020 7752 2178 Simon Ashwell – Public Affairs Manager – on 020 7752 2173 Stephen Walker – Corporate Communications Assistant – on 020 7752 2260 Out of office hours, for urgent media enquiries, please call: 07659 177316 and leave a message on the pager.