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Formal request to service provider

Formal request to service provider. RFI desired information. Company profile Product & service Financial stability Plans & direction Customer base & reference Key players in organization Number of location & strategic alliance Service support & training facilities & resource

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Formal request to service provider

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  1. Formal request to service provider

  2. RFIdesired information • Company profile • Product & service • Financial stability • Plans & direction • Customer base & reference • Key players in organization • Number of location & strategic alliance • Service support & training facilities & resource • Support , maintenance & service

  3. RFQ desired information For price or cost information from vendor • Contract type terms & special condition • Pricing & discount • Change criteria & impact on pricing • Payment terms

  4. RFP desired information ความต้องการของผู้ซื้อ ขอบเขต เป้ประสงค์ สิ่งที่ต้องส่งมอบ เพื่อ vendor จะได้เขียน proposal เสนอ บริการมาให้ผู้ซื้อ พิจารณา • Background • Objective & scope • General requirement • Function feature & performance criteria • Standard & regulatory compliance • Constraints: time , business technical • Governance, reporting & dispute escalation • Customer/ vendor contact point • Backup / recovery / contingency plan • Quality assurance & risk mitigation plan • Schedule of deliverables • Contract information & type • Recourse remedy & warranty • Pricing • Change management • Disengagement condition & responsibility

  5. Weight for evaluation component

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