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Guidance for Preparing for Final Exam. Exam will be Monday July 7, 2014 Written exam will be 8:30 to 10:00 am Exam will be all essay Bring your own pen or pencil to write with Final Exam covers Chapters 9, 10, 11, 12, 13. Pay attention to points emphasized for study in the following slides.
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Exam will be Monday July 7, 2014 • Written exam will be 8:30 to 10:00 am • Exam will be all essay • Bring your own pen or pencil to write with • Final Exam covers Chapters 9, 10, 11, 12, 13. • Pay attention to points emphasized for study in the following slides
Chapter 9 • Be able to explain the three components of motivation • Be able to explain the motivation equation and how it can be used by managers to motivate employees • Understand Maslow’s Hierarchy of Needs • Understand Herzberg’s Motivator-Hygiene Theory • Understand Equity Theory
Chapter 10: • Know the meanings of leader and leadership • Know and be able to explaining the various types of Power • Be able to identify and describe the traits for leaders • Know “Empowerment” as an element of leadership
Chapter 11: • Know the stages of group development • Know very well and be able to discuss the ten “Characteristics of High-Performing Work Teams” included in the slides for Chapter 11 and how these characteristics were present in the “Case in the News: Seagate’s Morale-athon,” p 378
Chapter 12: • Be able to discuss how the components of Human Resource Management were considered in the class discussion of “Building a Human Resource Management System” p. 412 • Know the process of job analysis
Chapter 13: • Be able to diagram and explain the communications process FROM LECTURE: • Know the barriers to communication and methods for overcoming those barriers • Know why communication is both comprehensive and cumulative
Preparation for Oral Part of Exam • Be able to explain the lessons for motivation from the class discussion of the drycleaning store, p. 313 • Be able to orally answer the five questions for the exercise on p. 342 • Be able to explain lessons for managing human resources from the Small Group Exercise: Building a Human Resource System, p. 412 • Be able to explain important considerations for using email, instant messaging, voice mail and faxes for communication