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Today’s Dell

Today’s Dell. Presenter Name Title. Dell today. Our Purpose. Delivering technology solutions that enable people everywhere to grow and thrive. We make technology that works in service of our customers We make the complex simple We make the powerful easy to use We drive out inefficiency

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Today’s Dell

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  1. Today’s Dell Presenter Name Title

  2. Dell today Our Purpose • Delivering technology solutions that enable people everywhere to grow and thrive • We make technology that works in service of our customers • We make the complex simple • We make the powerful easy to use • We drive out inefficiency • We deliver superior long-term value We give customersthe power to do more

  3. Dell today The Dell difference A customer-inspired solutions provider Our GoalLeverage technology to enable our customers’ success Our Approach Collaborative. Standards-based. Customer-focused. Our SolutionsOpen. Capable. Affordable. Our Team MembersWe listen. We deliver. We are creative, innovative, resourceful. Our ValuesEnvironmentally conscious. Empowering youth. Enabling entrepreneurship.

  4. Dell Today Our growth strategy Solutions that drive efficiency and flexibility for the virtual era Efficient IT solutions Solutions that are open, capable and affordable. Standardized, simplified and automated to deliver greater efficiency, reliability and performance. End-user computing Solutions that are flexible, mobile, virtualized and secure. Long-term value creation Balanced liquidity, profitability and growth

  5. Our leadership Leadership in service to our customers 95%Of Fortune 500 companies choose Dell #1iSCSIstorage provider in the world 1.6MRegistered users in onlineDell communities 2BConversations with ourcustomers each year 35%Of data center serversshipped in North Americaare from Dell 100%Of G20 governmentschoose Dell 1 billionMore than 1 billionpeople connect viaDell servers every day #1PC provider in India,one of the world’sfastest-growing markets 10MSmall businessesserved by Dell

  6. Our leadership Leadership in the communities we serve Top 50 Named on Diversity Inc.’s Top 50 companies for diversity 1st To offer 100% renewable bamboo product packaging Top 5 Ranked in top 5 of Newsweek Greenest Companies in America for past three years 1st To ban the export of e-waste to developing countries in 2009 1st To offer free global recycling for consumers in 2006 – still the largest take-back program in the country

  7. Dell today Leadership in Giving Making a meaningful difference in underserved communities by using Dell’s technology solutions, resources and know-how • In FY11, Dell gave $35.1M up $7.7M over prior year, more than doubling donations in the last three years impacting more than 2M children • Dell team members contributed 175,000+ volunteer hours, reaching more than 1,500 individual charities. • Launched 65 Dell Connected Classroom solutions that are impacting 15,000 underserved students in China, India, and Mexico

  8. Key designtenets What we do best Dell leadership in the Virtual Era Open Create Manage Capable Affordable Services, Security, Cloud End-user computing Next generation computing solutions and intelligent data management Deliver

  9. DellHelping customers in every industry Manufacturing Financial Insurance Healthcare Education Government Consulting Confidential

  10. Our customers Who we serve We want to help every person at every age and in every profession achieve their potential – from the 4-year old starting school to a data center systems administrator to the CIO of a global corporation. • 95% of global Fortune 500 • 10 million small businesses • 400,000 classrooms • Every G20 government • 200,000 physicians • 75,000 channel partners • 60,000 retail locations

  11. Our customers Our reach Serving millions of customers In 180 countries • More than 103,000 team members • 65% of Dell team dedicated to servers, storage, networking and services • 7,000 team members in China • 23,000 team members in India • 12 solutions centers in 2011, 10 more in 2012 • R&D centers in Israel, Silicon Valley and Austin • 120,000+ Dell systems shipped each day; more than 1/second

  12. Our customers What our customers tell us “Only Dell could demonstrate the global capabilities and fast delivery times we needed.” -Dirk Vandenhirtz, Chief Executive Officer, LemnaTec, (Germany) “The Dell team helped us make the most of our existing investments. We have a strong, long-term relationship with Dell. They’re not just selling us equipment, they’re assessing our needs and working with us to design integrated long-term solutions.” -Don Reece, IT director, Pembina Trails School Division, (Canada) “We soon realised that Dell understood our industry – everything from the technology needed to design an F1™ car, to our requirement for trackside laptops and storage that could withstand extreme temperatures and vibrations.”-Bill Peters, Head of IT, Team Lotus, (United Kingdom, Malaysia) “We have never experienced the level of support we receive with Dell. Support from Dell has always been amazing.” -Matthew Moore, CEO, rt health fund (Australia) “Dell always offers us innovative suggestions on how to improve our infrastructure, including providing readiness for our IT staff, which helps us to manage our infrastructure more effectively.”-Frank Wang, Chief Executive, Easou (China)

  13. Our customers Midmarket to large enterprises Dell’s efficient IT strategy enables customers to free critical IT dollars for innovation and competitive advantage through open, capable and affordable solutions. • Using standardization, consolidation and automation to reduce IT maintenance costs and free up to 50% of IT spending for innovation • More than 1 billion people connect on Dell cloud solutions • Dell services help companies reduce TCO by up to 10X. • Dell helps companies deploy Windows 7 almost 80% faster while cutting deployment costs by 55%

  14. Our customers Small and Medium Business Dell helps simplify technology decisions for small and medium businesses with tailored solutions, reliable products, consultative services, and support that are aligned to their needs. • Aggressive & flexible financing options help SMBs save money and do more of what they love. • Repeatedly Awarded “#1 IT services and support customer Satisfaction” by TBR. • More than 10 million SMB customers are served – directly and via 75,000+ channel partners – around the clock and around the world. • $26M investment and 1,000 engineers are focused on ensuring our systems and services perform as promised to quickly enable SMBs.

  15. Our customers Education Dell provides customized solutions, services and programs that enable 21st century teaching and learning, preparing students for a globally competitive workforce • Connected Classroom strategy deploys digital capabilities to prepare students for success in Digital Age.  • Dell’s team of former educators spend hundreds of hoursper year providing professional development to educators. • Researchers at the world’s leading universities use Dell high performance computing to work on society’s biggest challenges. • Helping educational institutions leapfrog years ahead to achieve state-of-the-art IT outcomes that improve learning and increase efficiencies.

  16. Our customers Healthcare Dell Healthcare and Life Sciences solutions facilitate efficient, information-driven healthcare and accelerate innovation • Top global provider of healthcare IT services, serving: • 15 of top 25 U.S. healthcare systems • 3 out of 5 U.S. Hospitals • 100 health insurers supporting more than 40 million members • Leading pharma and life sciences companies • Recovered $15B over 7 years for hospitals through revenue cycle improvements, reclaiming time and money for patient care. • 11,000 dedicated team members, including 300+ clinicians, provide integrated business and technology solutions that reclaim time and money for patient care. • Efficiency of Dell solutions enables each hospital clinician to devote an average of 3 extra hours per week to patient care.

  17. Dell End User Computing

  18. Differentusers. Differentneeds.

  19. Dell’s approach to product strategy has evolved. Empowered by comprehensive market & customer insights From broad customer targets to a streamlined segmented approach From hardware-centric focus to tailored solutions & experiences

  20. Dell End User Computing: Maximizing end user productivity and IT control Customer inspired design Tailored solutions Seamless capabilities + +

  21. Client products evolving with user needs Enabling them to do more than ever before Latitude & OptiPlex XPS Dell Precision Vostro Commercial Class Laptops & Desktops The Ultimate in Workstation Performance Empower your passions Big Ideas for Small Business Worry-free business solutions and services designed for small business. Artful blend of high performance and purposeful design for consumers. Driving enterprise efficiency and TCO. Elevating design. Redefining durable, powerful, secure, manageable.

  22. Dell Client Offerings Consumer Brands Business Client Brands • Alienware laptops & desktops • XPS laptops & desktops • Inspiron laptops & desktops Performance Home & Home Office Small Business Large Business Lifecycle Management & Image Stability Increase

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