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Best Practices in FCN Referrals

Community Resources for Seniors. Best Practices in FCN Referrals. FCNN Workshop – January 12, 2011 Joann P. Wessman, RN, PhD. Scope of Faith Community Nursing Practice….

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Best Practices in FCN Referrals

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  1. Community Resources for Seniors Best Practices in FCN Referrals FCNN Workshop – January 12, 2011 Joann P. Wessman, RN, PhD

  2. Scope of Faith Community Nursing Practice… • “With an intentional focus on spiritual health, the FCN primarily uses the nursing interventions of education, counseling, advocacy, referral, utilizing resources available to the faith community, and training and supervising of volunteers from the faith community.”

  3. Standards of Practice 1 and 2: Assessment and Diagnosis • The faith community nurse… • collects comprehensive data pertinent to the patient’s wholistic health or the situation. • analyzes the wholistic assessment data to determine the diagnoses or issues.

  4. Standards of Practice 3 and 4: Outcomes Identification and Planning • The faith community nurse… • identifies expected outcomes for a plan individualized to the patient or the situation. • develops a plan that prescribes strategies and alternatives to attain expected outcomes.

  5. Standard of Practice 5 and 6: Implementation and Evaluation • The faith community nurse… • Implements the specified plan. • Evaluates progress toward attainment of outcomes.

  6. Standard of Professional Performance 14:Resource Utilization • The faith community nurse considers factors related to safety, effectiveness, cost, and impact on practice in the planning and delivery of nursing services.

  7. Assistance Needed Assessment FCN Resource Person Familiarity Relationship Referral Process

  8. Person Knowing the congregant (relationship) • Symbolic “cost” of receiving help • Financial “cost” of receiving help • Relational “cost“ of receiving help Referral Process

  9. Assistance Needed Assessing • Type/amount of assistance needed • “Stability” of targeted need • Embedded context of the need Referral Process

  10. Resource familiarity with resources • Availability in the community • Accessibility to the congregant • Acceptability to the congregant and family Referral Process

  11. Resource Directory… • Name, address, phone of agency • Hours of operation • Major services provided • Eligibility requirements for utilization of services • Procedures for activating service • Source of funding • Payment mechanisms

  12. Summary of the Referral Process Establish relationship with congregant Identify congregant need after assessment (diagnosis) Set clear objectives for a referral (outcomes) Find resource appropriate to goals of older adult Empower older adult/care giver to decide if to pursue referral (planning) Make referral to the resource (implementation) Follow-up to facilitate older adult’s utilization of resource Evaluate referral process and outcome Best Practices

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