Ken Cochrane Chief Information Officer of the Government of Canada

1. Role of the Federal CIO Emerging Strategies and DirectionsPresentation to the Government Opportunities ProgramOttawa Centre for Research and Innovation (OCRI) Ken Cochrane Chief Information Officer of the Government of Canada March 26, 2007

2. Management Excellence Government is well managed and accountable and resources are allocated to achieve results Management Oversight Expenditure Management Service Transformation Public Service Renewal Management in Government Strategic Objective Areas of Focus Key Enablers

3. GOL Y2K IT-SSO CIOB – From Policy to Delivery What Enabled us to Succeed? • Clear, strong policy direction • Sense of urgency – call to arms • Linkage to broader policies • Vision for the future • “How to” approaches • Community Engagement • Set Top priorities • A few key partner departments • Industry support • Growing momentum (rallying point) • Communicate, Report (DMs engaged) • Set Objectives • Resources • CIOB Top 6 • IT Consolidation • Robust IM Prog • IM/IT Workforce • Transform Services (In & Out of GC) • Improved IM/IT Outcomes • Renew Mgmt Practices Privacy, Security, ATI • What GAPS do we have before we can succeed in delivering? • Is our agenda known, understood, supported? • Are roles understood? • CIOB role • Servicing Agents roles • Department/Agency roles

4. The 100 Day Plan • June – October • Launched at Executive Summit • Concluded at GTEC • Need to Change: • Tell Our Story • Work With Our Communities • Focus Our Efforts • Consult with Our Communities

5. 100 Day Plan: Key Questions… • Are we engaging the community properly? • Are we producing the right mix of products (policies, tools, guidelines) to enable the community to be successful? • Are we doing the right things and focusing on the right priorities? Assess CIOB focus and priorities against needs of external communities…

6. 100 Day Plan: Approach Assess & Consult Develop Approaches Execute Strategies • June-July • What works? • What does not work? • Executive Summit • July-September • Re-branding CIOB • Promote & Publish • Engaging our communities • Showcase 2-3 TOP Initiatives • September/October • Promotion of our agenda • GTEC • Execute • Change priorities • Ramp up/down • Re-energize Outreach

7. Feedback from Consultation * 5 Main Categories: • Leadership • Relationships • CIOB Internal Alignment • Leveraging the Communities • Oversight * Executive Summit e-voting /Community Leaders Survey

8. Summary / Next Steps • 100 Day Plan Completed • 13 Initiatives Launched • Progress Tracking and Reporting • Feedback at Executive Summit in June

9. Branding CIOB

10. Scope of Federal CIO Service IT Privacy Security ATI IM Policy Development & Compliance Management Oversight Community Development Enterprise Architecture Fed / Prov & International Cooperation Accessibility Research and Analysis

11. Policies Investments Shared Service Providers Enterprise focus and alignment Better Management: “Acting as One” From: To: Aligned Shared Unaligned Common The Change Levers.

12. Champion & Leader Challenge & Oversight Community Enabler CIOB – Balancing Many Hats

13. How Does the Federal CIOGet Things Done • Policies • Management Accountability Framework (MAF) • Project Oversight • TB Submissions • Community Engagement

14. CIOB Initiatives Challenge & Oversight Improved Project Oversight* Policy Suite Renewal EMS Support Champion & Leader Identity Management* External Services Internal Services Grants & Contributions IT Security Strengthened Operations Community Enabler IM Program* Relationship Management Community Development Community Engagement *Top 3 Priorities

15. Re-Engaged Communities • ADM Committees Launched • Identity • IT Security • Government Security • Service Delivery (internal and external) • Information Management • Information Technology • Other Communities • Accessibility • Project Management • ATI/Privacy • Common Look & Feel • Enterprise Architecture • Advise • Shape • Promote • Guide

16. Policy Suite Renewal - CIOB PROPOSED SET OF TB POLICYINSTRUMENTS This document and its content are in constant evolution. The information was last updated on: August 17, 2006 12 DIRECTIVES 18 STANDARDS 5 GUIDELINES 15 DIRECTIVES 4 STANDARDS 21 GUIDELINES 6 Policies TBD linked to Foundation 11 Policies 4 POLICIES People Governance and Expenditure Management Framework M other Of All Foundation 24 Charter of Values DIRECTIVES for the Public Sector 31+ 3 Official and Compensation 3 POLICIES 6 DIRECTIVES STANDARDS POLICIES Languages Code of Conduct for the Public 15 Sector GUIDELINES F ramework Enterprise Service Delivery Financial 1 Management Information and POLICY Technology CIOB 8 POLICIES Stewardship Assets & 1 DIRECTIVE 44 DIRECTIVES Acquired Services 21 IT STANDARDS 2 IM STANDARDS 10 STANDARDS 4 POLICIES ADDITIONAL 1 GUIDELINE STANDARDS 6 POLICIES 6 DIRECTIVES 8 STANDARDS 2 GUIDELINES * Reference: http://publiservice.tbs-sct.gc.ca/prp-pep/ffgt-cpgt_e.asp 16

17. Outcomes Management Improved Business Cases Community Of Practice Improved Project Management Disciplines Third Party Reviews Investment and Project Mgmt Policies Improved TBS & Departmental Oversight Capacity Development Capacity Assessments Current Guidance & Oversight for IT-enabled Initiatives Improved Guidance and Oversight for IT-enabled Initiatives Updated Enhanced Management Framework

18. Public Opinion Research Research and Analysis –Looking Ahead • Government of Canada Internet Research Panel • Syndicated/Subscription and Custom Research • Service Value Chain - Employee Engagement - Internal Client Satisfaction

19. Information Architecture Records & Document Management Data Management Business Intelligence & Decision Support Library Services Access to information & Privacy Web Content Management Archives The GC IM Program HORIZONTAL STRATEGIES Policy, Directives & Standards GC Information Architecture IM Planning People & Capacity [IM Initiatives Inventory]

20. Corporate Admin Strategy • Few Systems • Interoperable • Consistent Data • Consistent Processes Objectives Corporate Admin Strategy Manage Evolution of Current Systems Establish Data & Process Bridge Standardize Processes Standardize Data Establish CAS-SSO Standardize Systems Many unaligned systems in use

21. • International requirements • Privacy • Identity proving • Common and Shared IDENTITY • Authentication Services • PKI • Service Transformation SECURITY SERVICES • Biometrics • Document Integrity • Standards • Multi - Jurisdictional Services • National Security and • Unique Identifiers Government Security Policy Making sure you are dealing with the right person Defining Identity: Complementary Objectives

22. Communicate Identity Establish Identity Authenticate Identity Enrolment and Authorization Service My Benefits Employee Employee Identity GC Common Card WG Interjurisdictional Interjurisdictional Info Exchange Info Exchange My My Citizen Identity Account Account FPT Identity Task Force Common Common My Business Identity BN BN Business Mapping to the Identity Framework

23. Internal Services Engaged & Supported Employees Citizen Service Satisfaction Trust & Confidence External Services The Public Sector Value Chain* Strong services internally and externallycontribute to confidence in the public service Modern and Transformed Government *Heintzman and Marson 2003