ITTPC Reviewers Orientation Welcome and Thank You for your interest in ITTPC !!!

1. International Tutor TrainingProgram Certification (ITTPC) ITTPC Reviewers Orientation Welcome and Thank You for your interest in ITTPC!!! Reviewers are the heart and soul of the ITTPC program for CRLA. We value you and I know the people submitting applications truly appreciate feedback from our reviewers about strengths and weaknesses of their programs. To complete your initial certification orientation training, you will need go through these slides to get a basic overview about the ITTPC program you will be a reviewer for. The last slide gives you additional information about the form you need to complete and contact information.

2. The new ITTPC program certificate. It is sent as a .pdf so programs can make multiple copies to post one or more in administrators offices. We also send a downloadable Powerpoint template for programs to use to create for their tutors where they can add their own center and campus logos and download a new one each year with the current CRLA President signatures on it.

3. International Tutor TrainingProgram Certification (ITTPC) • CRLA’s ITTPC certifies tutor training programs • CRLA-certified programs certify tutors • Started in 1989 • About 1000 Programs are certified

4. Program Possibilities/Benefits • Create new program/revitalize former one • Build on components of current program • Tie wages to certification level (and education level, if possible) • Establish credibility with administration, faculty, college staff, students, and community

5. Marketing Possibilities • Publicize what you offer: SUCCESS • Identify how your program supports program development • Create partnerships campuswide • Create Professional Development opportunities for students and staff • Have tutors work with faculty, become known as supporter of programs for students (new and innovative &/or tried and true)

6. Certification Periods and Costs • New Certification -- One year • Renewal (reflection on program) -- Three years • Re-certification -- Five years (all subsequent re-certifications are all for 5 years) • Cost (same cost for 1yr, 3yr, or 5yr): $150 – one level $250 – two levels $350 – three levels - at each renewal or recertification.

7. Certification Levels I – Regular II - Advanced III - Master Tutor Pins are available via the website for purchase. Pins can be given as one per level of certification and can be worn to show level attained.

8. Regular/Level 1 Certification Requirements: • Amount/Duration of Training • Modes of Tutor Training • Areas/Topics Included in Training • Tutoring Experience • Tutor Evaluation

9. Amount/Duration of Training Minimum of ten hours of tutor training plus one of the following: • A quarter/semester tutor training course • A quarter/semester of tutor training (non-course work)

10. MODES OF TUTOR TRAINING Minimum of 6 hours of the training must be: Tutor training supervised, Interactive, Live, and Real-time and may take one or more of the following forms. • Workshop instruction / seminar session • Face to face or online discussion • Multi-User Virtual Environment (MUVE, like Second Life

11. The training time remaining can use the following as the main delivery medium: • Videotapes/DVDs/Websites • Conferences with tutor trainer/supervisor • Webquests, podcasts, webcasts, wikis, blogs • Texts, handouts, scavenger hunts • Special tutor projects • Other

12. Tutor Training Topics A minimum of eight (8) of the 15 following topics should be covered in Level 1 training. 1. Definition of tutoring and tutor responsibilities 2. Basic tutoring guidelines / Tutoring Do’s & Don’ts 3. Techniques for successfully beginning & ending a tutor session 4. Adult Learners / Learning Theory / Learning Styles 5. Assertiveness / Handling Difficult Students 6. Role Modeling • Setting Goals / Planning

13. Tutor Training Topics 8. Communication Skills 9. Active listening and paraphrasing 10. Referral Skills 11. Study Skills 12. Critical Thinking Skills 13. Compliance with the Ethics and Philosophy of the Tutor Program / Sexual Harassment / Plagiarism 14. Modeling problem solving 15.Other (please specify)__________________

14. REQUIRED TUTORING EXPERIENCE Minimum of 25 hours of tutoringper level of certification

15. Tutor Selection Criteria • Written recommendation from faculty AND/OR • Endorsement of tutor trainer/supervisor PLUS • Grade of “A” or “B” in subject content OR • Documented Evidence of Equivalent

16. TUTOR EVALUATION CRITERIA One or more is recommended: 1. A formal/informal evaluation process is in place2. Formal/informal evaluation occurs on a regular basis3. The results of the evaluation process are made known to the tutors

17. Advanced/Level II Certification Requirements: • Amount/Duration of Training - same • Modes of Tutor Training - 4 hours • Areas/Topics Included in Training – Review + 4 topics • Tutoring Experience - same • Tutor Evaluation - same

18. Amount/Duration of Training Minimum of ten hours of tutor training beyond Level I In one of the following: • A quarter/semester tutor training course • A quarter/semester of tutor training (non-course work)

19. MODES OF TUTOR TRAINING Minimum of 4 hours of the training must be: Tutor training supervised, Interactive, Live, and Real-time and may take one or more of the following forms. • Workshop instruction / seminar session • Face to face or online discussion • Multi-User Virtual Environment (MUVE, like Second Life

20. The Training time remaining can use the following as the main delivery medium: • Videotapes/DVDs/Websites • Conferences with tutor trainer/supervisor • Webquests, podcasts, webcasts, wikis, blogs • Texts, handouts, scavenger hunts • Special tutor projects • Other

21. AREAS/TOPICS TO BE COVERED IN TUTOR TRAINING. In addition to reviewing some or all of the topics previously covered in Level 1: a minimum of four (4) of the following topics should be covered in Level 2 training. Note: Other topics from Level 1 can be covered in addition to the requirements above. 1. Review of Level 1 topics (required) 2. Use of probing questions 3. Brain Dominance Learning 4. Cultural Awareness and inter-cultural communications / Diversity 5. Identifying and using resources 6. Tutoring in specific skill/subject areas 7. Assessing or Changing Study Behaviors 8. Other (please specify)___________________

22. Master/Level III Certification Requirements: • Amount/Duration of Training - same • Modes of Tutor Training – 2 hours • Areas/Topics Included in Training – Review + 4 topics • Tutoring Experience - same • Tutor Evaluation - same

23. Amount/Duration of Training Minimum of ten hours of tutor training above Level II Training (which is at least 20 hours above Level I training) Plus one of the following: • A quarter/semester tutor training course • A quarter/semester of tutor training (non-course work)

24. MODES OF TUTOR TRAINING Minimum of two hours of the training must be: Tutor training supervised, Interactive, Live, and Real-time and may take one or more of the following forms. • Workshop instruction / seminar session • Face to face or online discussion • Multi-User Virtual Environment (MUVE,like Second Life

25. The Training time remaining can use the following as the main delivery medium: • Videotapes/DVDs/Websites • Conferences with tutor trainer/supervisor • Webquests, podcasts, webcasts, wikis, blogs • Texts, handouts, scavenger hunts • Special tutor projects • Other

26. AREAS/TOPICS TO BE COVERED IN TUTOR TRAINING In addition to reviewing the topics covered in Level I and 2, a minimum of four (4) of the following topics should be covered in Level 3 training. Note: Other topics from Level 1 or 2 can be covered in addition to the requirements above. 1. Review of Level 1 and Level 2 topics 2. Self-regulated Learning / Brain Learning / Memory 3. How to tutor/deal with Target Populations 4. The role of Learning Centers in Higher Education 5. Structuring the learning experience 6. Training and supervising other tutors (supervisory skills) 7. Group management skills (group interaction and group dynamics) 8. Other (please specify) ______________

27. International Tutor TrainingProgram Certification (ITTPC) • ITPC Reviewers: Who are they? • Interested CRLA Members for two or more years with certified programs • Who volunteer their time to review programs for certification • Designated by Levels I, II, or III of certification and ability to review • The Heart & Soul of the Program

28. International Tutor TrainingProgram Certification (ITTPC) ITPC Reviewers Certification   1 year  - Certified Reviewer (min. 12 reviews)5 years - Silver Certified Reviewer (min. 60 reviews)10 years - Ruby Certified Reviewer (min. 120 reviews)15 years - Sapphire Certified Reviewer (min. 180 reviews)20 years - Gold Certified Reviewer (min. 240 reviews)Note: CRLA's ITPC program began in 1989, 2009 celebrates 20 years of service to tutor training programs! Looking to the future:25 years - Emerald Certified Reviewer (min. 300 reviews)30 years - Diamond Certified Reviewer (min. 360 reviews)35 years - Platinum Certified Reviewer (min. 420 reviews)

29. International Tutor TrainingProgram Certification (ITTPC) ITTPC Reviewers Certification You will partner with a certified reviewer during your first year. After one year of reviewing and satisfactorily completing at least 12 reviews, you will be a certified reviewer for CRLA’s ITTPC program. Kudos to you for your interest and dedication to our profession.