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We’re Talking Fiber Optics, Baby! Things, they are a changing

We’re Talking Fiber Optics, Baby! Things, they are a changing. Tularosa Basin Telephone replacing copper with FTTP and FTTN – Press Release July 12, 2006.

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We’re Talking Fiber Optics, Baby! Things, they are a changing

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  1. We’re TalkingFiber Optics, Baby!Things, they are a changing

  2. Tularosa Basin Telephone replacing copper with FTTP and FTTN – Press Release July 12, 2006 “…we can build a network that provides our subscribers with a full range of advanced communications services today and feel comfortable that this same network will enable us to meet future subscriber demands."

  3. Tularosa Basin Telephone replacing copper with FTTP and FTTN – Press Release July 12, 2006 "TBTC is dedicated to bringing the same advanced services typically found in large metropolitan areas to the people of New Mexico's smaller, rural communities."

  4. Tularosa Basin Telephone replacing copper with FTTP and FTTN – Press Release July 12, 2006 "This new…network provides us with the opportunity to offer our subscribers bundled service packages that include high-speed data, voice, and video at very affordable rates."

  5. Investment in the Community TBTC is making a substantial investment ($16 million) to totally rebuild our existing network. We are investing for the future of our customers and our community. We are working to Keep Our Customers Connected!

  6. Keeping Customers Connected! We're upgrading with: • Fiber to the Node (FTTN) • Fiber to the Premise (FTTP)

  7. Why Now? • Single Source Provider – Triple Play... Grand Slam • Response to competition • Financial health of TBTC • Aging copper cable • Undersized copper cable

  8. Responding to Competition • Cable TV providers • High speed internet, LD & POTS • Satellite Providers • High speed internet • Wireless Providers • High speed internet, LD & POTS • Voice over Internet Protocol (VoIP) • LD

  9. Responding to Competition • New sources of revenue • Bundled services • Gains in efficiency mean bigger profit margins • Maintain customer base • New subscribers • Win back customers

  10. TBTC is committed to providing our customers with new products and services – so we can all keep connected as technology changes!

  11. Customer Service Issues • Expect to field a lot of questions from our customers • We want to make this upgrade as painless as possible • TBTC will start notifying customers in early August • Bill insert • Frequently Asked Questions mailer

  12. Questions Anyone? • Who's paying for this? • TBTC will make equipment upgrades to the customer's property at the company's expense • TBTC will cover all construction costs associated with upgrades to the customer's property • Subscription to upgraded services is optional • TBTC will release a new price list/tariff for upgraded services closer to the completion of construction and service roll-out

  13. Rates will NOT increase • Enhanced services are OPTIONAL

  14. The Details • Services • Network Upgrades • Engineering and Construction • Customer Impact • Timeline

  15. New Services! • Higher speed data (internet) • Video • Broadcast • Video on Demand (VOD) • Local content • Service Convergence

  16. Network Upgrades • Fiber to the Premise (FTTP) • ADSL2+ (Copper)

  17. What's the difference? • Fiber • Standard ethernet based network, just like what all computers use today • Gigabit speeds • Copper • Faster version of familiar DSL technology • 20+ megabits

  18. What's the same? • Quality of service • We are committed to maintaining the same quality and reliability we are known for today • Availability of service • We are striving to making all services available to all customers, regardless of the access technology

  19. Construction • New cable placement • Local streets • Highways • Aerial and buried • Some customer premises will require on-site construction

  20. Construction Crews • TBTC Crews • Contract Crews • Licensed • Bonded • Insured

  21. Engineering Fiber vs. Copper • 60% of customer base will require fiber optlic loop connections • 40% of customer base will remain on short copper loops • Copper loops already capable of handling all that big data

  22. Fiber Factors • There are a few factors that determine new fiber placement • Age and condition of existing copper distribution cable • Distance from customer to TBTC switching equipment • Other engineering and construction specifications

  23. Engineering Challenges: Fiber • New service entrance cable • Aerial or buried • In some cases, new entrance cable may disturb customer's landscaping... TBTC will take pains to minimize any construction effects on customer property • New wiring to computer for data connections

  24. Customer Impact • Construction • Service Disruptions • Cool New Services!!!

  25. Customer Premise Construction • Tailored to the unique requirements of each customer's property • TBTC will schedule meetings with individual customers to discuss required construction on their property • Comprehensive on-site assessment • Minimize impact to landscaping • Aesthetics are important too – NID, UPS, Cabling

  26. Customer Premise: Copper • No construction on customer property • No new wiring • Possibly new DSL modem

  27. Customer Premise: Fiber • Access to the customer's property required • New UPS unit to be mounted on wall inside the building • New house wiring for current DSL customers may be required

  28. UPS • Uninterruptible Power Supply • Locations with 100% fiber optic cables require a UPS because there will no longer be copper wires to carry low-voltage power from TBTC's equipment to the customer's equipment • Low-voltage power is necessary to power electronics in the new Optical Networking Terminal (NID) and enable continued service operation during power outages

  29. UPS • Enables continued service for 8 to 10 hours in the event of an electrical power outage • Manufacturer estimates power consumption for 30 days at 24 hours per day of continuous heavy load to cost about 61 cents • Monthly power consumption for a typical household is expected to be less than this estimate • Actual power consumption will vary based on actual usage

  30. UPS • Needs to be plugged into an outlet inside the building with a wire ultimately connecting to the new NID on the outside of the building • Replacement NID will ideally be located in the same location as the existing NID

  31. Timeline • Cloudcroft Exchange • Starts within the next 30 days • Phase I should be finished by the end of 2006 • Phase II should be finished during 3Q 2007 • Tularosa Exchange • Starts by the beginning of 2007 • Should be finished by 4Q 2007 • Carrizozo Exchange • Early 2007 • Early 2008

  32. Have we missed anything... • Contacts: • Nathan - Project Manager • Jerimiah - Access Platform • Lance - External Communications • Eddie - Turn-up • Mary Beth - Customer Service • Richard Suggs - NID installation • Voicemail at 585-FTTP (3887)

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