Chapter 9

1. Chapter 9 Managing Careers and Fair Treatment The Building Blocks of fairness Building Two Way Communications Employee Discipline and Privacy Managing Dismissals Managing Careers from Hiring to Retirement

2. Introduction Levi Strauss

3. The Building Blocks of Fairness Why Treat Employees Fairly?

4. Building Two Way Communications Engagement – Explanation – Expectation Clarity Speak Up Programs What is Your Opinion Top Down Programs

5. Employee Discipline and Privacy Handling Grievances The FedEx Guaranteed fair Treatment Program Management Review Officer Complaints Executive Appeals Review Fairness in Disciplining A Set of Clear Rules A System of Progressive Penalties Appealing Process

6. Employee Discipline and Privacy Discipline Without Punishment Issue an oral reminder A formal written reminder within six weeks if another incident arise Give a paid one day decision making leave Remove the one day suspension from personal file if no incidents arise within one year Electronic Trespassing and Employee Privacy.

7. Managing Dismissals Grounds for Dismissals Unsatisfactory Performance Misconduct Lack of Qualifications for the Job Changed Requirement or Elimination of the Job Avoiding Wrongful Discharge Suits Follow Employment Policies and Dispute Resolution Procedures Lay the Groundwork

8. Managing Dismissals The Termination Interview Guide Lines for the Termination Interview Plan the Interview Carefully Get to the Point Describe the Situation Listen Review All Elements of Severance Package Identifying Next Step Outplacement Counseling Exit Interviews

9. Managing Careers: From Hiring to Retirement Managing the Early Steps in the Career Management Process Managing Promotions and Transfers Career Planning and the Web Layoffs and the Plant Closing Law Adjusting to Downsizing and Mergers Retirement