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SoftTeC 2010 Improving Testing Competence. Presented by: Kalyanam Kannan Sonata Software Limited. Agenda. Test Competency – Overview and Outlook Individual Testing Competency – Assess and Improve Project Level Testing Competency – Establish and Enhance
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SoftTeC 2010Improving Testing Competence Presented by: Kalyanam Kannan Sonata Software Limited
Agenda • Test Competency – Overview and Outlook • Individual Testing Competency – Assess and Improve • Project Level Testing Competency – Establish and Enhance • Business Level Testing Competency – Develop and Differentiate • Summary & QA 1
Individual Test Competency • Analytic Approach • Mastering Techniques • Industry Best Practices • Framework Based Approach • Requirement Management Tools • Test Management Tools • Defect Management Tools • Release Management Tools • Certifications • Domain Expertise • Compliances • Audits • Highlights: • Testing Forums and Community • Self Rate Cards • Estimation Models (Effort Calculators) • Mentoring Models • Knowledge Portals Analytics Tools Evaluation 2
Test Competency - Projects • Highlights: • Centralized Systems • Governance • Measurable Deliverables and Processes • Knowledge Management (Regression, Business Enhancements, Optimization) 3
Test Competency - Organizational Business Delivery • Standard Processes • Hybrid Techniques (OATD, RBT, LP, Frameworks etc) • Tools (estimation, execution & management) • COE (Support, Tools, Training, Audits) • Offerings • Domain • Partnerships • Patents • Delivery Models • Market Analytics • Conferences & Events • Highlights: • CMMi, TMMi, TPI • SLA, Metrics • Associations (HP, IBM, SAP etc) • Forrester, Gartner, IDC etc 4
Test Competency – Improvement Strategy • Individuals • CSTE, ISQTB, CSTM etc • Forums (SQA, BSPIN, OWASP etc) • Projects • Models (WF, Agile etc) • DDE, Defect Density, SLA etc • Organizations • Assessment (Qcheck etc) • CMMi, TMMi • Partnerships (SAP, HP, IBM etc) 5
Company Overview Business : Background & Focus Areas • Inception in 1986 • Operations in USA, Europe, Middle East & India • FY 09-10 group revenue of USD 292 million Achieving Operational Excellence • 2850+ people strong and growing • 8 Development Centers worldwide : 4 in Bangalore, 1 in Hyderabad & 3 in Hannover, Germany • Solution Accelerator-led delivery • SEI CMM Level 5 assessed and ISO 9001 : 2000 certified • Listed company, consistent track record of growth & profitability World Class People • Track record in attracting and retaining premium talent • Customer-oriented work culture • Value-driven leadership 6
Summary • Assess – Advice – Act (Individual, Projects and Organizations) • Conduct Workshops and Training Programs • Platform for Building Testing Community Ecosystems • Expectations and Goals – Realism • Monitor and Measure – Continuous Improvement 8