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Welcome! Today’s Webinar: PIKA Products Primer

Welcome! Today’s Webinar: PIKA Products Primer. Irene Crosby Head of Marketing PIKA Technologies. Your Webinar Leader. Eric Pretlac Technical Support Specialist Customer Care Department. Objectives. By the end of this session, you will understand: The evolution of MonteCarlo

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Welcome! Today’s Webinar: PIKA Products Primer

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  1. Welcome! Today’s Webinar: PIKA Products Primer • Irene Crosby • Head of Marketing • PIKA Technologies

  2. Your Webinar Leader Eric Pretlac Technical Support Specialist Customer Care Department

  3. Objectives By the end of this session, you will understand: • The evolution of MonteCarlo • What MonteCarlo 6.2 delivers: • OS support, HW support, SW support • MonteCarlo architecture • Development process • Installation, configuration, development/porting

  4. Evolution of PIKA MonteCarlo SDK

  5. MonteCarlo Evolution • 1996 • MonteCarlo replaced release 4 architecture/API • New development platform • 9 major releases since 1996 • Strengths and differentiators • Flexibility • Resource-based approach

  6. PIKA MonteCarlo 6.2 • Supports Linux Red Hat 7.3, SuSE 9.0, Microsoft Windows 2000/XP/2003 • Supports MM-series cards: • PIKA PrimeNet MM PCI and cPCI • PIKA Daytona MM PCI • PIKA InLine MM PCI • Delivers a single SDK for development on any of the supported cards • Low-level API delivers maximum flexibility

  7. PIKA MonteCarlo 6.2: Hardware

  8. PIKA PrimeNet MM • PCI version combines up to 4 T1/E1 digital network interfaces with integrated DSP resources • PCI version delivers passive recording on T1/E1 lines interfaces using ISDN (CCS) or RBS/MFR2 (CAS) protocols • cPCI version available in either 4 or 8 spans with integrated DSP resources • Equipped with 56303 Motorola DSP to support “All-on-Board” features

  9. PIKA PrimeNet MM | Solutions • These high density T1/E1 cards are ideally suited for large scale IVR and voice services type applications

  10. PIKA Daytona MM • Configurable from 4 to 24 line circuits • Trunk, station, audio recording type line faces available on a single card • Equipped with 56303 Motorola DSP to support “All-on-Board” features • Additional DSPs available in the form of V-Engines (daughter boards)

  11. PIKA Daytona MM | Solutions • Varied selection of line configurations makes Daytona MM ideally suited for applications such as: • PC-PBX • Call centers, and more • Audio recording version provides an excellent platform for analog recording applications such as: • Quality management • Security call recording

  12. PIKA InLine MM • Analog headset/handset card with PCI interface • 3-lines + headset/handset connection or 4-line configuration • Equipped with 56303 Motorola DSP to support “All-on-Board” features • Cost effective single card solution

  13. PIKA InLine MM | Solutions • InLine MM is ideally suited for basic voice processing applications needed in: • Fax systems • Predictive dialers • Operator consoles • Small IVR/voice mail

  14. PIKA MonteCarlo 6.2: Software

  15. SDK • Low-level • DSP API constant across all HW i.e.play/record/conf/fax, etc. • PK_AUDIO_OutputAddBuffer(hPort, pbuffer) • PK_AUDIO_OutputStart(hPort) • Switching API constant across all HW • PK_CTBUS_MakeConnection (board, in_stream, in_timeslot, out_stream, out_timeslot) • PK_CTBUS_FullDuplexConnect(hPort1, hPort2) • ISDN Q.931 API providing layer 3 access • PK_Q931_SendMessage(ch, pmessage)

  16. SDK • CAS API used with configurable XML tables • PK_CAS_SendMessage(ch, pmessage) • Analog line interface controls • PK_TRUNK_OffHook (hres) • PK_PHONE_Ring (hres, pattern, duration) • “All-on-Board” DSP applications – set of 14 available on all MM-series cards

  17. “All-on-Board” DSP applications • Play and record • 26 formats • AGC (playback and record) • Pitch corrected playback (0.25 to 4 times) • VAD (voice activity detection) • Pre-speech buffering • Play and record adjustable gain • Adjustable buffer sizes (6ms and up)

  18. “All-on-Board” DSP applications • DTMF detection • Full DTMF detection capabilities • Excellent “cut-through” and “talkoff performance” • Tone generation • Define a nearly unlimited number of single or dual frequency custom tones for generation • Specify durations, amplitudes and frequencies of each custom tone

  19. “All-on-Board” DSP applications • ATD (advanced tone detection) • Completely programmable tone detector • Supports up to 64 single filters • 4 separate filters can be used to detect a single tone • Specify center frequency, bandwidth, debounce, level, SNR for each filter

  20. “All-on-Board” DSP applications • Speech detector • Detects presence of speech, while ignoring other signals such as tones, modem signals and noise • GFSK (generic FSK modem) • FSK modem capable of transmitting and receiving data at rates up to 1200 bps • Any voice band FSK modem can be implemented, allowing all international variants of caller ID to be supported

  21. “All-on-Board” DSP applications • Echo cancellation • G.168 compliant • Tail lengths from 1 to 128ms • Supports echo suppression and comfort noise (both can be disabled) • Double talk, echo suppression and speech present threshold are all configurable • Gain pad • Amplify or attenuate a pass through signal • Adjustable between –40 to +24 dB in 0.1 dB increments

  22. “All-on-Board” DSP applications • Fax • Supports ITU-T V.21, V.27ter, V.29 and V.17 modems for send and receive data rates up to 14.4 Kbps. ITU-T T.30 • ECM (error correction mode) • Automatic detection of incoming calls • Header and footers added by senders and receivers

  23. “All-on-Board” DSP applications • Fax (continued) • Subscriber ID • T.4 and T.6 formats including: • Metric and inch based pages size • All resolutions including 100x100, 200x200, 300x300 and 400x400 • MH, MR and MMR coding

  24. “All-on-Board” DSP applications • Audio conferencing • DSPs can be bridged together to allow conferences of virtually any size • Input and output gain configurable on a per member basis • Choice of summing and/or switching style conference

  25. “All-on-Board” DSP applications • MFR2 • Supports compelled R2 inter-register signaling • ITU-T Q.440 to Q.490 are supported as well as all variants of these standards • Supports both manual mode and automatic mode of operation

  26. “All-on-Board” DSP applications • CAS (channel associated signaling) • Supports both detection and generation of CAS signals • Uses signal templates for both generation and detection, allowing custom defined signals • VoIP (voice over IP) • Consists of a number of DSP applications, including G.711, G.726 and RTP • Includes support for RFC2833 for out of band DTMF signaling

  27. “All-on-Board” DSP applications • Dial pulse detection • Allows applications to detect audible clicks when a number is dialed from rotary or pulse phone • Clicks used as DTMF tones • 2 modules: • Click detector • Digit detector

  28. DSP Configuration Tool

  29. PIKA MonteCarlo 6.2: Architecture

  30. PIKA MonteCarlo 6.2: Development Process

  31. Installation • Installing PIKA software will install full SDK • Includes full PDF documentation, utilities, and test application • Install PIKA hardware • Sample applications available online at: http://www.pikatechnologies.com/downloads/sample_code.htm

  32. Configuration • Use PIKA Setup.exe to detect card in system • Line interface and DSP settings can be configured using this utility • PK_Config API can also accomplish this from within your application • Suggestion: Use PikaSetup utility at first to establish a development environment. Once you are comfortable with your setup you can build this into your application.

  33. Development • Sample applications are available for download demonstrating much of the code you will require • FAEs and support personnel are available to assist you through your development cycle, as well as after deployment

  34. Development • Support can include: • Call us or email us with your questions; we’re here to help • We’ll send an FAE to your site to assist you in your development • Free training onsite at PIKA Technologies • Custom Engineering Services

  35. Thank You • If you are interested in taking a closer look download our API Reference manual: • http://www.pikatechnologies.com/interest/eval.htm • Additional HW info is available from: • http://www.pikatechnologies.com/downloads/hardware.htm • If you want to speak the sales account manager in your region or a field application engineer, the next slide has their phone numbers…

  36. How to reach our people • Sales • Western USA – Brett Sumpter phone: +1-903-939-3711 • Eastern USA – Cheryl Farmer phone: +1-770-345-5944 • EMEA – Maarten Kronenburg phone: +31 76 5083 560 • Canada & Americas – Terry Atwood phone: +1-613-591-1555 x329 • Field Application Engineers • Cindy Xu – phone: +1-613-591-1555 x458 • Yashar Moghan – phone: +1-613-591-1555 x415 • Technical Support – support@pikatech.com

  37. Thank youfor your time.

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