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Collaborative Servitization in Worcester

Collaborative Servitization in Worcester. Simon Clifton, Thorcom Systems Limited. Thorcom and Air Spectrum. What Air Spectrum offers: Equipment for Odour control Dust suppression Products for Odour neutralising Dust suppression Management schemes for Dust / Odour

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Collaborative Servitization in Worcester

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  1. Collaborative Servitization in Worcester Simon Clifton, Thorcom Systems Limited

  2. Thorcom and Air Spectrum • What Air Spectrum offers: • Equipment for • Odour control • Dust suppression • Products for • Odour neutralising • Dust suppression • Management schemes for Dust / Odour • Olfactometry and related services • Training

  3. Thorcom and Air Spectrum • What Thorcom offers: • Wireless Data Services for Mission Critical Users • Mobile Data Dispatch Systems • Resource Tracking • Private and Public Hosting Options • System Integration • Service and Support

  4. Air Spectrum Product Examples

  5. Air Spectrum Application Areas • Odr to control odour • Numerous Fragrance options available • applications include: • Waste Management • Manufacturing • Remediation • Composting • Recycling • Food & Drink Manufacturing • Organic chemical production • Inorganic chemical production • Intensive agriculture • Pharmaceutical production

  6. Why Do Air Spectrum want to Servitize? • Customers want to run their business, not odour control systems – they: • Run out of Odour Neutraliser • Break the equipment • Lose the equipment • Use the equipment outside Hire Agreements • Which means they • Breach their licence terms • Get complaints from neighbours • Maybe have to stop their process • Plus all the other benefits of Servitization!

  7. Thorcom Solution Examples

  8. Thorcom Servitization Services • Customers want to specialise in Servitization, not complex communication and web services. • Need a friendly expert in wireless communications • Ready made components • Complete and supported central systems • Low cost airtime • Someone who understands what Servitization actually is

  9. Thorcom Servitization Component

  10. Web Interface

  11. Shows: • Location of Asset • Time and Date • Active Status • Fault Status • Low Chemical • No Chemical • Dosing Fault • Run Operational Reports • Emails and Texts Alerts

  12. Summary Air Spectrum now have a fully Servitized Market Offering ready for rollout Thorcom has a new user of its standard web based telemetry platform The end customer have zero odour control issues

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