Enterprise Social Software – Adding Value to Your Business

1. Enterprise Social Software – Adding Value to Your Business Most of the large corporations around the world are using Enterprise Social Software for streamlining communication and enhancing collaboration between their employees. Read on about this amazing social medium. Transparent Office: The Social Software Value Matrix michaeli.typepad.com720 × 540Search by image I think of Enterprise 2.0 adoption as a journey through a succession of benefits. I've illustrated them in what I call the "Social Software Value Matrix. The way businesses are done and managed has evolved considerably in the past decade. With rapid developments in the field of Information Technology, new mediums have been developed, which tend to streamline nearly all vital components of business. Enterprise Social Software is one such innovation, which holds the key to seamless operations and employee collaboration, thus promising to add immense value to any business.

2. Enterprise Social Software can be described as a platform of social networking and collaboration tools used in large organizations for maximizing productivity, improving communication, saving time and promoting collaboration within the employees. Corporate intranets and other tools with features like facebook and twitter can be integrated with main stream media software to create robust platforms for such activities. Most of these versatile social software platforms generally contain employee profiles, activity streams, document sharing, groups, discussion forums and micro blogging, helping bloom employee collaboration and coordination, resulting in enhanced productivity of the enterprise. The social platform helps the enterprise in the following ways : Talent Nurturing Generally employees work in the field they have been hired for, although they might be proficient in some other areas as well. Working on a social software platform, employees can put forward their opinions and knowledge in areas other than their domain, helping the company discover hidden talent within the organization, which can be further developed to get the right people work in the right field. Employee Satisfaction As the employees get to work on the things they love to do, they will perform much better as their satisfaction levels will increase. Moreover it helps the seniors and peers to know the capabilities of employees, helping them engage in the work of their choice. The employees also get the much needed acclaim and recognition, which helps in boosting their confidence. Transparent Office: The Social Software Value Matrix michaeli.typepad.com720 × 540Search by image I think of Enterprise 2.0 adoption as a journey through a succession of benefits. I've illustrated them in what I call the "Social Software Value Matrix.

3. Better Work Culture The coordination between various departments of an organization can be transparently managed as all concerned are connected through the social platform. This results in seamless operations, effective distribution of work, proper monitoring of progress, besides considerably reducing the blame game, which is so rampant in large enterprises. Moreover, the perspective and opinion of employees can be known by getting their feedback on all issues. Creation of Knowledge Repository The employees are encouraged to share their ideas, plans and vision on the ongoing projects, which over a period of time creates a knowledge repository. This ever growing pool of knowledge and information can be accessed and used by future employees, as they work on similar or related projects Optimum Utilization of Manpower It is common practice for employees to attend meetings even on small issues, in which half the time is spent on going through the proceedings of the last meetings and gauging the results of the actions taken. Working on the social software platform, employees need not be too engrossed in meetings, or writing lengthy mails of the proceedings, or making presentations to convey their points. Since all the discussions are done on the platform, it results in optimum utilization of manpower. With the above benefits, the Enterprise Social Software helps in unlocking the collective power of an organization, by making it work smarter and innovate faster with its available resources.

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