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Employee and Labour Relations. Sample Question. What percentage of workers currently belong to a union in Canada: a) About the same as in the US b) About 17% c) About 30% d) None of the above. Answer = C. Why Employees Unionize. Influence HR policies Improved compensation
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Sample Question What percentage of workers currently belong to a union in Canada: a) About the same as in the US b) About 17% c) About 30% d) None of the above Answer = C
Why Employees Unionize • Influence HR policies • Improved compensation • Improved conditions • Greater control • Increased security
Sample Question Studies show that unions _____ employee turnover and ______ the productivity of workers: a) Increase; increase b) Increase; decrease c) Decrease; increase d) Decrease; decrease Answer = C
Legislation • Canada Labour Code • Provincial/Territorial Labour Relations Acts • Certification • Bargaining in good faith • Dispute resolution • Unfair practices • Restrictions on strikes • Union security • Labour relations boards
LR – Essential Elements • Unionization • Structure • Philosophy • Certification • Process • Collective Bargaining • Process • Agreement Administration • Dispute resolution
LR – Terminology • Some include: • Bargaining Agent • Business Agent • Business Unionism • Craft Union • Rand Formula • Union Acceptance Strategy • Union Avoidance Strategy • Union Suppression Approach • Union Substitution • Yellow Dog Contract
Response to Organizing Drive • Factual and lawful information • Prohibit distribution of materials during work hours • Business as usual • No unplanned enhancements • TIPS: No Threats, Intimidation, Promises or Spying Certification process follows the organizing drive
LR – More Terminology • Some include: • Bargaining Zone • Concessionary Bargaining • Distributive Bargaining • Interest-based Bargaining • Pattern Bargaining • Final Offer Arbitration • Interest Arbitration • Rights Arbitration • Mediation • Conciliation • Strategic Choice Model • Whipsaw
Contract Negotiations • Identify strategy • Gather information • Conduct wage & benefit surveys • Assess budgetary impacts • Analyze other agreements • Review union’s campaign • Audit past grievances • Get supervisory input • Have strike plan • Establish authorities • Prepare bargaining proposals
Sample Question Which of the following is not a good suggestion to follow in negotiations: a) Start with easy issues b) Enlist the support of the conciliator or mediator c) Settle quickly and efficiently d) Stress past progress Answer = C
Union Security • Closed Shop • Union Shop • Modified Union Shop • Maintenance of membership • Rand Formula • Open Shop
Sample Question With a _____ union security clause, employees are _____ to join the union and they must pay dues: a) Closed shop; required b) Dues check off; not required c) Closed shop; not required d) Both A & B Answer = a
LR – More Terminology • Some include: • Residual rights • Acquired rights • Alternative Dispute Resolution • Estoppel • Expedited Arbitration
Grievance Handling • Investigate each case as if it might lead to arbitration • Write short answers • Keep an open mind • Collect facts • Involve the shop steward • Visit and inspect work area • Review previous complaints • Identify past practices • Follow policy and agreement