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Managerial Problems. Managerial Problem 1-Ineffective in managing co-workers The Symptoms in Causeway Bay Store. Co-workers… do things in own way help others at the expense of own duties. Their decisions were made even before meetings are held Everyone is making the decision .
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Managerial Problem 1-Ineffective in managing co-workersThe Symptoms in Causeway Bay Store • Co-workers… • do things in own way • help others at the expense of own duties • Their decisions were made even before meetings are held • Everyone is making the decision • UNLESS they get individual’s consensus, managers can HARDLY… • enforce team priorities • make a decision
Managerial Problem 1-Ineffective in managing co-workersThe Roots to the Problem • Ineffective management style • unclear management role • quality of instructions • inadequate leadership skill(e.g. leading experienced co-workers) • Cohesiveness among co-workers and managers 75% of staff have worked in Simplicity for more than 10 years
Managerial Problem 2- Difficulties in setting and meeting performance targetsThe Symptoms in Causeway Bay Store
Managerial Problem 2-Difficulties in setting and meeting performance targets The Roots to the Problem Ineffective appraisal/incentive methods Feedback mechanism Cohesiveness among co-workers and managers
Managerial Problem 3- Staff recruitment and assignment malpractices The Symptoms in Causeway Bay Store • Managers are NOT able to affect processes
Managerial Problem 3- Staff recruitment and assignment malpractices The Roots to the Problem Ineffective recruitment system Inadequate staff training for internal transfer
Staff Problems The Roots to the Problems 85% worked in Simplicity for over 10 years cohesiveness Culture of informality in Simplicity cannot identify their role as effective team members
Expected Revenue • Total Revenue • Revenue: $56,400
Resources needed and investment • Other resources needed • Training materials from existing off-the-shelf offerings • X • X • New training material prepared by training • X • X • Total Cost: $X • Return on investment: %