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Denise E. Dedman Susanne Chandler Kathleen Woehrle July 11, 2012

Strengthening Authentic Assessment of Social Work Practice in a Climate of Economic Accountability. Denise E. Dedman Susanne Chandler Kathleen Woehrle July 11, 2012 Joint World Conference on Social Work and Social Development: Action and Impact Stockholm, Sweden. Weissman, 1983.

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Denise E. Dedman Susanne Chandler Kathleen Woehrle July 11, 2012

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  1. Strengthening Authentic Assessment of Social Work Practice in a Climate of Economic Accountability Denise E. Dedman Susanne Chandler Kathleen Woehrle July 11, 2012 Joint World Conference on Social Work and Social Development: Action and Impact Stockholm, Sweden Dedman & Woehrle, July 11, 2012

  2. Weissman, 1983 • 1960s- increasing responsiveness to clients & direct workers • 1970s- bottom-up strategies likely to be inefficient • More efficiency, less effectiveness • More control, less support • 1980s- concern that accountability decreases service • Adversarial relationship with funders Dedman & Woehrle, July 11, 2012

  3. Curvilinear nature of accountability Dedman & Woehrle, July 11, 2012

  4. Weissman • Implications • All stakeholders have a voice (openness) • True accountability assists workers in obtaining best, realistic, outcomes • Rewards and costs weighted toward effectiveness • Fair criteria related to varying goals vs single measurement Dedman – Social Work Dept.

  5. Johnson, Rochkind, & DuPont, 2011 • Attempts at accountability are perceived by the public as “complicated and perhaps marginally informative” and may cause the public to become more distanced and negative about the institution. Dedman & Woehrle, July 11, 2012

  6. How does that happen? Funders/leaders • Efficiency • Quantitative data on targets; • Performance of individuals within institutions; • Faith in numbers • Disclosure/transparency via massive reporting Public • Effectiveness • Qualitative data on interactions; • Individuals behaving thoughtfully & responsibly; • Concern that numbers are manipulated; • Confusion at piles of data, multiple reports/perspectives Dedman & Woehrle, July 11, 2012

  7. Authentic accountability • What are our purposes? • Problem solving • Human relationships • Social change/empowerment • How might this be measured? Dedman & Woehrle, July 11, 2012

  8. How might this be measured? • Problem solving • Chronic crisis • Human relationships • Facebook  dinner table • Social change/empowerment • Transformational  social control Dedman & Woehrle, July 11, 2012

  9. Contact: Denise E. Dedman, Ph.D., LMSW • Assistant professorUniversity of Michigan-Flint303 E. KearsleyFlint, MI 48502ddedman@umflint.edu Kathleen Woehrle, Ph.D., MSW • Associate professorUniversity of Michigan-Flint303 E. KearsleyFlint, MI 48502kwoehrle@umflint.edu

  10. Dedman & Woehrle, July 11, 2012

  11. Koppell, 2005 Public administration literature Typology of accountability: • transparency • liability • controllability • responsibility • responsiveness Dedman & Woehrle, July 11, 2012

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