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Communication Errors. By Barbara Moses Globe and Mail Wednesday, Dec. 02, 2009. Vocabulary. Common Errors. Communication styles affect how we are perceived by others There are nine sins of communication If you do one, time to re-evaluate. Nine Deadly Sins.
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Communication Errors By Barbara Moses Globe and Mail Wednesday, Dec. 02, 2009
Common Errors • Communication styles affect how we are perceived by others • There are nine sins of communication • If you do one, time to re-evaluate
Nine Deadly Sins • Narcissism- “ I am right and I am the best” • Arrogance- inflate self, deflate others • Status Seekers – Name Droppers, Achievement Droppers • Jargon Addiction • Adjective Impairment – under or overuse
Nine Deadly Sins Cont’d • Soft Speaking- Manipulation/Shy-> not listening • Speaking Very Slowly- deliberate talking • Banality- Asking trivial questions, but not really listening • Missing the Point
Questions for Discussion • Which sin, do you think you commit the most? • What suggestions can you give for changing each communication style?
Action • Set aside a section of your notebook for introspection and reflection. This will become your reflection journal. • Put today’s date on the first page • Write what communication sins you commit, what you think about it and what you will do to change it