Phil Morgan TPAS Chief Executive

1. 1 Phil MorganTPAS Chief Executive 0161 868 3500 www.tpas.org.uk phil.morgan@tpas.org.uk

2. 2 300 Social Landlords 1,000 Tenant Group Mission – to promote tenant empowerment Through our work TPAS

3. 3 TPAS joining-up role Practical experience with policy makers ODPM, DWP, Housing Corporation, Home Office, DCA, Law Commission, DCMS

4. 4 Housing Green Paper 2000 National Strategy for Neighbourhood Renewal 2000 Tackling Anti-Social Tenants 2002 Northern Consortium of Housing Authorities Speech 2002

5. 5 Messages Key issue for tenants Key issue for landlords Powerlessness Lack of partnership working

6. 6 2002 Speech….. Too long to resolve ASB No positive role for tenants More for witnesses Landlord explicit ASB policies

7. 7 …..becoming reality Community Justice Court pilots ‘Increase capacity of local communities to support local decision making and influence service delivery’ Safer and Stronger Communities Fund

8. 8 Victims & Witness Commissioner due ASB Act – legal duty for landlord ASB policies ODPM/Housing Corporation – Guidance includes expectation for tenant involvement in ASB Strategies

9. 9 More Positive Signs belated acceptance for cross-tenure approach not just anti-social tenants some excellent landlords some excellent initiatives some excellent examples of tenants/residents involvement

10. 10 Enforcement -v- Prevention ‘war without end’ Sterile ideological boxing match Reality is you need both JRF Report

11. 11 Community Involvement Brings much needed wider dimension Tackles powerlessness Allows blend of resolutions It works !

12. 12 TPAS Tenants Survey PiP Awards 2003 / 2004 Vehicle Crime Pack Durham Crime Compact

13. 13 Early 2005 176 tenant activists 60% aware landlord to produce policy 64% informed / consulted on policy 84% knew where to get a copy 95% want to be consulted HA Tenants were more likely to be consulted TPAS Survey

14. 14 Based in Kidderminster Reports of disorder trebled between 2000 and 2002 39% more reports than anywhere else locally Goals Reduce ASB Improve quality of life Case Study - Offmore Action Group

15. 15 Mapped disorder feedback Survey of 2,700 households Public Meetings Meetings with Young People Two Public exhibitions Newsletter Local Press coverage Partnership of landlord and police

16. 16 Identified local disused playing field Consulted on future use Raised £200,000 Play facilities, skateboarding, Nature Reserve Enforcement included 5 ASBO’s

17. 17 Resident “it’s really a lot better now” Shopkeeper “we are back in business” Kidderminster Shuttle headline“ASBO’s help town estate in battle” 82% reduction in ‘hot spot’ 41% reduction overall Result …

18. 18 Ringland Community Association and Intact , Newport Stone throwing at local buses Threat of withdrawal of service Goals Prevent loss of bus service Reduce ASB Case study 2

19. 19 Youth Development Worker Newport Transport operations manager Secondary School Youth Clubs Community Groups Local Police Partnership Working

20. 20 Mapped problem Feedback from groups and individuals Worked with young people to tackle the problem Designed posters and booklets Video diary Disseminated these widely What did they do?

21. 21 Reduction in number of stone throwing incidents Bus service retained Overall reported incidents down Positive press coverage Result …

22. 22 Widespread ASB and estates - noise, graffiti, vandalism, damage to plants, footballs hitting cars, stone throwing Local group of women wanted to do something about it. Sidmouth Mews and Regent Square Tenants and Resident Association

23. 23 Talked and listened with local tenants Talked and listened with local children Discovered residents wanted children to remain safe on estate rather than be excluded

24. 24 Use of Tenant Association Hall Use of spare furniture Camden Community Involvement Team Camden Housing and Kings Cross Community Redevelopment Trust funding for youth worker Idea of kids club

25. 25 2 evenings/week 8-14 years old From table football to embroidery Told everybody about it Spot Talent Challenge behaviour including report Extended trips – 5 aside, tennis, London Eye, frog tours Kids Club

26. 26 Damage to plant life – stopped Stone throwing – stopped Improvement in behaviour Club members prepared to challenge bad behaviour Less ASB More safety Result …

27. 27 Callon Kids Community Club 1 in 3 properties out of use in 1999 Ethnic minority community had lost trust in police Fire crews sought police escort “Neighbours from hell” TV

28. 28 Transfer of 144 houses to Collingwood H A (now Contour Houses) Key intervention of Neighbourhood warden Callan Community Association Worked with local people to map issues/met with children Wide range of partners-council, police, fire, sports Funding from Contour Homes Trigger

29. 29 Estate Newsletters More volunteers Fully Constituted 60 members 5-16

30. 30 Damage down 50% Vehicle Crime Down 65% Burglary down 65% Arson Down 90% Result …

31. 31 Important of catalyst Role of landlord Role of tenants Role of partners Importance of partnership working Lessons (1) who

32. 32 Set goals – positive and negative Map Problem Communication Prevention Enforcement Monitor progress Local press celebrate success Lessons (2) what

33. 33 Vehicle Crime Pack Produced by Home Office By TPAS Includes CD-Rom / Video of tenants using pack Second run of 10,000

34. 34 Durham Crime Pack Tenant Participation Compact model Public Service provider(s) involvement of recipients Tenants, Landlord & Police

35. 35 Next Steps….. Continue advocacy Work with ASB Unit Work with Home Office / ODPM Work with TPAS Members