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Understanding LIHEAP’s New Performance Measures Report on the Performance Measurement Pilot

Explore the development and impact of LIHEAP's new performance measures, with insights from pilot states and key recommendations to enhance program effectiveness.

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Understanding LIHEAP’s New Performance Measures Report on the Performance Measurement Pilot

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  1. Understanding LIHEAP’s New Performance MeasuresReport on the Performance Measurement Pilot PMIWG Development Subcommittee Kansas City NEUAC June 18, 2014

  2. LIHEAP Performance Measures • PMWG Performance Measures Report – January 2010 • PMIWG Recommendations to OCS – June 2012 • Draft Performance Measures - 60-Day FRN – June 2013 • Final Performance Measures – 30-Day FRN – June 2014 • Grantee Reports for FY 2015 – January 2016 2

  3. Goals of the Performance Measurement Pilot • Feasibility Assessment – Can grantees prepare this report? How much work is involved once you have the data? • Technical Assistance – What do grantees need to know as they start to collect, process, and report on these data? • Best Practices – What different approaches did pilot states use to collect data? Is one better than another? • Value – How useful are these performance measures in helping grantees to assess their program performance? 3

  4. PMIWG – Development Subcommittee Team • Jane Blank – Wisconsin • Cari Crittenden - Oklahoma • Heather Jones – Missouri • Jennifer Lee – Alabama • Marcia Lemon – Montana • Michael Schmitz – Minnesota • Jenni Sullivan – Montana (Northrup-Grumman) • Leon Litow – OCS • Melissa Torgerson – Verve Associates • David Carroll - APPRISE 4

  5. Performance Measurement PilotData Analysts • Jane Blank – Wisconsin • Heather Jones – Missouri • Michael Schmitz – Minnesota • Jenni Sullivan – Montana (Northrup-Grumman) 5

  6. Performance Measurement PilotPresenters • Heather Jones – LIHEAP Manager, Family Support Division, Community Support Unit • Michael Schmitz – Program Analyst, Office of Energy Assistance Programs, Minnesota Department of Commerce • Pat Boland – Manager of Customer Policy and Assistance, Xcel Energy 6

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