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Olery: Hotel Reputation Management Tools

Olery offers simple online brand, reputation management, and benchmarking tools for hotels, turning online feedback into actionable intelligence. Founded in October 2010, based in Amsterdam, the platform monitors reviews, competitors, generates reports, and calculates Guest Experience Index. With products like Olery Reputation and Olery Feedback, the company aims to enhance hotel managers' online reputation management. Explore their review sites database and pricing for effective hotel feedback solutions.

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Olery: Hotel Reputation Management Tools

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  1. Birgit Juen

  2. About • “offers simple online brand, reputation management and performance benchmarking tools for hotels that help turn online reviews and social media feedback into actionable business intelligence”* • Found in October 2010 • Founders: Kim van den Wijngaard & Peter Boermans • Based in Amsterdam, NL • Raised 1 Mio $ in 2012 • Currently 3 developers, partly outsourced to Pakistan • http://www.olery.com/ * http://techcrunch.com/2012/01/27/hotel-reputation-management-software-maker-olery-raises-1-million/

  3. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources

  4. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources • Monitors competitors

  5. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources • Monitors competitors • Generate Reports

  6. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources • Monitors competitors • Generate Reports • Guest Experience Index:“indicates guests’ general perceptionsof your hotel quality”“data from nearly 100 review sitesand Online Travel Agencies (OTA’s)in conjunction with a proprietaryalgorithm, developed by Oleryincooperation with the VU Amsterdam,to calculate a general weighted scoreon a scale from 1 to 100…”http://www.olery.com/guest-experience-index/

  7. Products – Olery Reputation • Review Sites Database: https://reviewsites.olery.com/?_ga=1.261406157.1156616960.1390828335

  8. Products – Olery Reputation • Pricing: http://www.olery.com/reputation/pricing/

  9. Products – Olery Feedback • http://www.youtube.com/watch?v=XuN3RJo-hnA

  10. Products – Olery Feedback • Pricing: http://www.olery.com/feedback/pricing/

  11. Further information • Partners: • Free Pocket Guide: Everything a Hotel Manager should know about Online Reputation management http://www.olery.com/wp-content/uploads/2013/10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf • How-to Guides:

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