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Birgit Juen

Birgit Juen. About. “offers simple online brand, reputation management and performance benchmarking tools for hotels that help turn online reviews and social media feedback into actionable business intelligence”* Found in October 2010 Founders: Kim van den Wijngaard & Peter Boermans

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Birgit Juen

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  1. Birgit Juen

  2. About • “offers simple online brand, reputation management and performance benchmarking tools for hotels that help turn online reviews and social media feedback into actionable business intelligence”* • Found in October 2010 • Founders: Kim van den Wijngaard & Peter Boermans • Based in Amsterdam, NL • Raised 1 Mio $ in 2012 • Currently 3 developers, partly outsourced to Pakistan • http://www.olery.com/ * http://techcrunch.com/2012/01/27/hotel-reputation-management-software-maker-olery-raises-1-million/

  3. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources

  4. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources • Monitors competitors

  5. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources • Monitors competitors • Generate Reports

  6. Products – Olery Reputation • All your reviews in one place • Monitors nearly 100 sources • Monitors competitors • Generate Reports • Guest Experience Index:“indicates guests’ general perceptionsof your hotel quality”“data from nearly 100 review sitesand Online Travel Agencies (OTA’s)in conjunction with a proprietaryalgorithm, developed by Oleryincooperation with the VU Amsterdam,to calculate a general weighted scoreon a scale from 1 to 100…”http://www.olery.com/guest-experience-index/

  7. Products – Olery Reputation • Review Sites Database: https://reviewsites.olery.com/?_ga=1.261406157.1156616960.1390828335

  8. Products – Olery Reputation • Pricing: http://www.olery.com/reputation/pricing/

  9. Products – Olery Feedback • http://www.youtube.com/watch?v=XuN3RJo-hnA

  10. Products – Olery Feedback • Pricing: http://www.olery.com/feedback/pricing/

  11. Further information • Partners: • Free Pocket Guide: Everything a Hotel Manager should know about Online Reputation management http://www.olery.com/wp-content/uploads/2013/10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf • How-to Guides:

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