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Sonny Cohen Director of Internet Marketing Strategy Duo Consulting. How many website visitors did you disappoint today?. Build the business case for mobile Understand what a mobile website is Justify budget for the mobile initiative right for your firm. It’s a mobile world.
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Sonny Cohen Director of Internet Marketing Strategy Duo Consulting
Build the business case for mobile Understand what a mobile website is Justify budget for the mobile initiative right for your firm
It’s a mobile world In 2011 the number of smartphones sold exceeded the number of PCs Sold
It’s a mobile world In a few years, the number of mobile devices will DWARF the number of PCs
It’s a mobile world • G-20 = major industrial and developing countries Global Internet users will double over the next few years — and most will be mobile
It’s a mobile nation MOBILE PHONES WILL OVERTAKE DESKTOP COMPUTERS AS THE MOST COMMON WEB ACCESS DEVICE IN THE WORLD — GARTNER 113.9 million internet US users – 17%+ from 2011 106.7 million smartphone US users – 18%+ from 2011
Is it a mobile law firm world? BAKER & MCKENZIE DLA PIPER SKADDEN LATHAM & WATKINS KIRKLAND & ELLIS 55% of the Fortune 500 have mobile “optimized” Website* 28% of the AMLAW 100 offer a Mobile “Enabled” version of their website** *Interactive Advertising Bureau July 2012 **Nancy Slome 1:1 Interactive November 2012
Your firm’s mobile world Are you comfortable with consensus? • Know your Clients • Know your Site Analytics
Mobile Business Case – the Data Desktop vs Mobile Visitors: Current Visits By Mobile Devices 1 Year Visitor Trend Line Bounce Rate Time On Site Pages Visited
Take a Snap Shot of November 2012 10% of visits are mobile Pages visited - 70% of desktop pages visited Visit length - 58% of desktop visit length Bounce rate – 22% higher (bounce rate = only visit 1 page)
What’s the Trend? October, 2011 – 4000 mobile visitors October, 2012 – 6614 mobile visitors 65% Growth in mobile visitors in 12 months ** (overall visitor traffic stable/flat)
So you want a Mobile friendly website? • “Mobile Friendly” Is Not A Development Term • Neither is Mobile Enabled • Neither is Mobile Optimized
Mobile ≠ Smartphone Phones Tablets Game Console E-Reader Car Dashboard TV Appliances Household Windows Bathroom Mirrors
Mobile friendliness Desktop Web Stylesheet Print Stylesheet Understanding Stylesheets & Themes
Mobile friendliness • Your M.Lawfirm.Com** options: • INSUFFICIENT Auto-mobilizers (Google: “mobile website”) • BADWeb stylesheet – static website • OKweb stylesheet – integrated with CMS • GOODcustom theme & web stylesheet – integrated with CMS with mobile content • BESTresponsive design ** m.lawfirm.com is a convention
Mobile friendliness For illustrative purpose only.
Mobile friendliness • STATIC WEBSITE • Easy to build – hard to manage • Tech skills to maintain • INTEGRATED WITH CMS • “Flow” existing content
Mobile friendliness Custom Mobile Style Sheet Integrated with CMS Location Aware
Mobile friendliness • Information Architecture • User Experience
Mobile Really friendly http://www.npr.org/blogs/therecord/ Responsive Design
Mobile Really friendly • Responsive Design • Content decisions • User experience • Information architecture
Mobile Really Friendly Mobile First is the idea that web sites should first be designed for mobile devices, including only those tasks/items that website visitors use most. Then as screen real estate increases, add in tasks/features as needed based on user priority. Mobile First
Mobile Strategy Apps Email Lawyer Services • Document Assembly • Document Storage/collaboration • Time/Billing Entry Client Intranet
Sonny Cohen Director of Internet Marketing Strategy Duo Consulting Sonny@DuoConsulting.com