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7 38 55 rule - PowerPoint PPT Presentation

ORAL COMMUNICATION SKILLS

ORAL COMMUNICATION SKILLS. LECTURE I. Communication is so much more than just the words we say. Research by Birtwhisle in 1970 studied communication where the meaning of the words alone was potentially ambiguous. His results showed that we make meaning from the following factors:

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7 38 55 rule - PowerPoint PPT Presentation

ORAL COMMUNICATION SKILLS